Sales Support Specialist - Customer Growth & Coordination

Quirch Foods, LLC; Lakeland (FL); In loco; USD 38.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Prescription Drug Plan

Disability Plan

Life insurance

401K savings plan

Paid holidays

Personal time off

Employee discounts

Descrizione del lavoro

Quirch Foods, LLC is seeking a proactive Customer Service / Account Associate to support the complete supply chain with our customers. You will improve the customer service experience, document actions, coordinate orders, and assist the Account Executive with account management.

You will collaborate with internal teams to ensure accurate orders, pricing, and timely delivery. Strong communication, a high school diploma, and bilingual English and Spanish are preferred.

Competenze

• High School Degree or GED preferred; Bachelor’s degree in Marketing or related field a plus.
• Proficient in Microsoft Office including Word, Excel, PowerPoint, and Outlook.
• Basic understanding of sales principles and customer service practices.
• Solid communication and interpersonal skills.
• Bilingual English and Spanish preferred.
• Ability to travel: 10–30%.

Mansioni

• Improves customer service experience, engages customers and facilitates organic growth.
• Keeps accurate records and documents customer service actions and discussions.
• Coordinates travel arrangements, meetings, conferences, and events.
• Assist Account Executive with account management.
• Perform data entry when orders are completed or changed.
• Resolves promotional allowances, rebates, and pricing discrepancies.
• Contacts customers directly when necessary.
• Assists customers with existing and new orders, account statuses and relevant problems.
• Collaborates with internal departments for order coordination and delivery.
• Provides any necessary data or reports to the sales team.

Conoscenze

Customer service

Communication

Bilingual English/Spanish

Formazione

High School Diploma or GED

Bachelor’s degree in Marketing or related field a plus

Strumenti

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Descrizione del lavoro

Quirch Foods, LLC is seeking a proactive Customer Service / Account Associate to support the complete supply chain with our customers. You will improve the customer service experience, document actions, coordinate orders, and assist the Account Executive with account management.

You will collaborate with internal teams to ensure accurate orders, pricing, and timely delivery. Strong communication, a high school diploma, and bilingual English and Spanish are preferred.