Sales Support & Customer Success Coordinator

CBBC OpCo, LLC; Lakeland (FL); In loco; USD 32.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Prescription DrugPlan

401K savings Plan

Paid Holidays

Personal Time off

Employee Discounts

Descrizione del lavoro

Quirch Foods is seeking a customer service-focused professional to support sales and account coordination in our Lakeland, Florida operation. You will improve the customer service experience, engage customers, maintain accurate records, coordinate travel, meetings, and events, assist the Account Executive with account management, and collaborate with internal departments for order delivery.

Strong data entry and problem resolution are essential.

Competenze

• Proficient in Microsoft Office including Word, Excel, PowerPoint, and Outlook.
• Solid communication and interpersonal skills.
• Basic understanding of sales principles and customer service practices.

Mansioni

• Improves customer service experience, engages customers and facilitates organic growth
• Keeps accurate records and documents customer service actions and discussions
• Coordinates travel arrangements, meetings, conferences, and events
• Assist Account Executive with account management
• Perform data entry when orders are completed or changed
• Resolves promotional allowances, rebates, and pricing discrepancies
• Contacts customers directly when necessary
• Assists customers with existing and new orders, account statuses and relevant problems
• Collaborates with internal departments for order coordination and delivery
• Provides any necessary data or reports to the sales team
• Other duties as assigned

Conoscenze

Microsoft Office

Customer service

Interpersonal skills

Formazione

High School Diploma or GED

Bachelor’s degree in Marketing or related field (a plus)

Strumenti

Microsoft Office Suite

Descrizione del lavoro

Quirch Foods is seeking a customer service-focused professional to support sales and account coordination in our Lakeland, Florida operation. You will improve the customer service experience, engage customers, maintain accurate records, coordinate travel, meetings, and events, assist the Account Executive with account management, and collaborate with internal departments for order delivery.

Strong data entry and problem resolution are essential.