Bilingual Sales Assistant

Quirch Foods, LLC; Atlanta (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Prescription DrugPlan

Disability Plan

Life insurance Plan

Personal Time off

Job summary

Quirch Foods, LLC in Atlanta, GA is seeking a Customer Service Associate to support the full sales cycle. You will enhance customer experience, process orders, and coordinate travel and meetings while working with the sales team.

Ideal candidates have a HS diploma, proficiency in Microsoft Office, Spanish-English bilingual skills, and willingness to travel 10–30%. We offer comprehensive benefits and an equal opportunity employer statement.

Qualifications

• High School Diploma or GED; bachelor’s in Marketing a plus.
• Proficient in Word, Excel, PowerPoint, Outlook.
• Bilingual: English and Spanish required; strong communication.

Responsibilities

• Improve customer service experience and support organic growth.
• Keep accurate records of customer service actions and discussions.
• Coordinate travel arrangements, meetings, conferences, and events.
• Assist Account Executive with account management.
• Perform data entry when orders are completed or changed.
• Resolve promotional allowances, rebates, and pricing discrepancies.
• Contact customers directly when necessary.
• Assist customers with orders, statuses, and problems.
• Collaborate with internal departments for order coordination and delivery.
• Provide data or reports to the sales team.
• Perform other duties as assigned.

Skills

Microsoft Office

Sales principles

Communication skills

Bilingual: English/Spanish

Travel readiness

Education

High School Diploma or GED

Bachelor’s degree in Marketing or related field (preferred)

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

The role will be exposed and impact the complete supply chain process with our customers:

• Improves customer service experience, engages customers and facilitates organic growth
• Keeps accurate records and documents customer service actions and discussions
• Coordinates travel arrangements, meetings, conferences, and events
• Assist Account Executive with account management
• Perform data entry when orders are completed or changed
• Resolves promotional allowances, rebates, and pricing discrepancies
• Contacts customers directly when necessary
• Assists customers with existing and new orders, account statuses and relevant problems
• Collaborates with internal departments for order coordination and delivery
• Provides any necessary data or reports to the sales team
• Other duties as assigned

Qualifications and Requirements

• High School Degree or GED preferred; Bachelor’s degree in Marketing or related field a plus
• Proficient in the use of Microsoft Office including Word, Excel, PowerPoint, and Outlook
• Basic understanding of sales principles and customer service practices
• Solid communication and interpersonal skills
• Bilingual: English and Spanish required
• Ability to travel: 10–30%

Benefits you will enjoy

• Comprehensive benefits package that includes: Medical, Dental, Prescription Drug Plan, Disability Plan, Life insurance Plan.
• Personal Time off

Quirch Foods is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. All applicants must be eligible to work in the United States.