Sales Support & Customer Experience Specialist

Quirch Foods Southeast, LLC.; Town of Hammond (WI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Prescription DrugPlan

401K savings Plan

Paid Holidays

Personal Time off

Employee Discounts

Job summary

Quirch Foods Southeast, LLC. in Wisconsin is seeking a motivated Customer Service/Account Support specialist to enhance service for a growing customer base.

You will handle orders, maintain records, coordinate travel and meetings, and support the Account Executive in managing key accounts. Ideal candidates have a high school diploma (Bachelor's a plus), strong MS Office skills, solid sales basics, and excellent communication.

Qualifications

• High School Diploma or GED required; bachelor’s degree is a plus.
• Proficient with MS Word, Excel, PowerPoint, and Outlook.
• Basic understanding of sales principles and customer service practices.
• Strong communication and interpersonal skills.
• Bilingual English and Spanish preferred.
• Travel willingness: 10-30%.

Responsibilities

• Improve customer service experience and engage customers for growth.
• Keep accurate records of customer actions and discussions.
• Coordinate travel, meetings, and events.
• Assist Account Executive with account management.
• Perform data entry when orders are completed or changed.
• Resolve promotional allowances, rebates, and pricing discrepancies.
• Contact customers directly when necessary.
• Collaborate with internal teams for order coordination and delivery.
• Provide data or reports to the sales team.

Skills

Customer service

Account management

Data entry

Communication skills

Bilingual: English/Spanish

Education

High School Diploma or GED

Bachelor's degree in Marketing or related field

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Quirch Foods Southeast, LLC. in Wisconsin is seeking a motivated Customer Service/Account Support specialist to enhance service for a growing customer base.

You will handle orders, maintain records, coordinate travel and meetings, and support the Account Executive in managing key accounts. Ideal candidates have a high school diploma (Bachelor's a plus), strong MS Office skills, solid sales basics, and excellent communication.