Sales Support Specialist — Client Care & Front Desk

AGM; Tucson (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

ESOP

Pension plan

Paid time off

Referral bonus

Tuition reimbursement

Performance review after 90 days

Wage increases based on performance

Profit-sharing bonuses

Company picnic

Job summary

AGM Container Controls, Inc. in Tucson, AZ is seeking a proactive Sales Support Specialist/Receptionist to join our team. You will serve as the friendly voice on a multi-line phone system and welcome visitors while supporting Inside Sales and Customer Service with quotes and orders.

The role blends front-desk duties (about 15%) with sales support (about 85%), offering growth from Trainee to Senior roles and internal advancement across departments. On-site with comprehensive benefits.

Qualifications

• Associate degree or equivalent or 2–3 years in customer service/office administration.
• Excellent verbal and written communication.
• Experience in manufacturing sales is preferred.
• Experience handling 100+ emails and phone calls daily.

Responsibilities

• Be the first point of contact by answering a multi-line phone system and directing calls.
• Welcome visitors, sign them in/out, and manage badge procedures.
• Provide information about AGM and direct applicants to recruiters when needed.
• Perform administrative tasks: scanning, copying, filing, and handling sales documents.
• Assist accounts with orders, quotes, and expedite requests; support Inside Sales.

Skills

Customer Service

Front Desk

Verbal and Written Communication

Sales experience

Education

Associate degree or equivalent

Tools

Microsoft Office

Multi-line phone system

Copiers

Job description

AGM Container Controls, Inc. in Tucson, AZ is seeking a proactive Sales Support Specialist/Receptionist to join our team. You will serve as the friendly voice on a multi-line phone system and welcome visitors while supporting Inside Sales and Customer Service with quotes and orders.

The role blends front-desk duties (about 15%) with sales support (about 85%), offering growth from Trainee to Senior roles and internal advancement across departments. On-site with comprehensive benefits.