Sales Support Specialist

Bradley Professional, A Division of the Bradley Group; Thomasville (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

Bradley Professional, a division of the Bradley Group, is seeking a Sales Support Specialist in Thomasville, NC. The role supports Inside and Outside Sales with accurate data, timely order management, and thorough documentation to improve accountability and responsiveness across the customer base of truck products.

You will interact with team members on customer projects, maintain MS Excel-based reports, and coordinate orders from email to revision.

Qualifications

• Proficiency in Microsoft Excel and Microsoft Office Suite.
• Experience with ERP Systems.
• Strong organizational and communication skills.
• Professional presence with strong verbal and written communication.

Responsibilities

• Daily update of internal reports and data
• Support and coordinate sales orders from inquiry to delivery
• Prepare status reports for customers
• Maintain inventory and documentation related to sales activities
• Collaborate with Transportation and other admin teams

Skills

Excel & Office proficiency

Strong organizational & communication

Professional presence

Education

Community College degree/certificate

Tools

ERP Systems

Job description

Bradley Professional is seeking a motivated and professional candidate for the role of Sales Support Specialist for their client located in Thomasville, NC. This is a critical operational role designed to strengthen execution, reporting discipline, and responsiveness across the full customer base of truck products. This position ensures Inside and Outside Sales teams are supported with accurate data, responsive order management, and structured documentation — improving accountability, visibility, and performance. The SSS will also closely interact with team members to manage ongoing customer-related projects.

Core Responsibilities

• Daily update of the internal Master Status Report
• Complete Second Stage MSOs for all fleet customers – mail, track, and document.
• Create weekly status reports for fleet customers
• Provide chassis check-in information as needed
• Maintain and distribute sales and quoting reports, as needed
• Coordinate sales purchase orders, from email to salesman, through revisions and change orders, to coordination with operations
• Monitor and respond to emails promptly
• Support and track lead development initiatives
• Create and maintain photo books as needed
• Maintain inventory of electronics for sales team
• Develop and maintain Job Scope (ERP) documentation
• Work with Transportation and other administrative teams as needed
• Other tasks necessary for successful customer support

Requirements

• Proficiency in Microsoft Excel and Microsoft Office Suite
• Experience with ERP Systems
• Strong organizational and communication skills
• Professional presence with strong verbal and written communication

Education

• Community College degree/certificate and/or coursework preferred