Sales Support Specialist

Integrated Resources, Inc ( IRI ); New York (NY); Hybrid; Full time

Job summary

A leading company in the entertainment and hospitality sector is seeking an Entry Level Sales Support Specialist. The role involves assisting Account Executives, maintaining client accounts, and ensuring operational efficiency. Ideal candidates should have Excel experience and a customer service background, as the position is client-facing. This is a hybrid role based in New York City, offering a contract for over 6 months.

Qualifications

• Assist Account Executives in preparing sales orders and monitoring client accounts.
• Maintain operational efficiency of agency orders through approvals and tracking.

Responsibilities

• Daily contact with Traffic and Pricing & Inventory to ensure execution of agency orders.
• Monitor and report on client impressions and resolve order discrepancies.

Skills

Excel experience

Customer service

Team player

Education

College degree

Job description

3 days ago Be among the first 25 applicants

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Integrated Resources, Inc ( IRI ) provided pay range

This range is provided by Integrated Resources, Inc ( IRI ). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$22.00/hr - $26.00/hr

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Location: New York City, NY(Hybrid – 3 days/week)

Duration: 6+ months Contract

Interview: 1 round In Person Interview, will conduct a math test onsite, if a second round is needed will be virtual

Work hours: 9:30am to 6pm eastern, there may be OT depending on certain project deliverables

Job Description:

Position Summary:

• Assist Account Executives (AEs) in preparing sales orders and monitoring client accounts
• Maintain operational efficiency of agency orders through approvals, tracking of linear commercial inventory, movement requests, allocations and ADUs (audience deficiency units) within the sales system Wide Orbit
• Makegood any commercials that did not air into future weeks in Wide Orbit
• Daily contact with Traffic and Pricing & Inventory to ensure flawless execution and delivery of agency orders
• Ensure client restrictions are upheld by confirming client DNA (Do Not Air) lists are being followed by Traffic as well as commercial separation
• Monitor/track and regularly report on client impressions working with multiple departments to make any adjustments needed to ensure orders deliver and bill in full
• Generate reports to troubleshoot and resolve order discrepancies
• Work directly with Finance to help clear billing issues by generating paperwork and submitting billing discrepancies
• Maintain client database and account list

What are the main 3-5 responsibilities of this resource?

• Looking for candidates with a background in hospitality as this role is client facing and customer service oriented, either in a sales capacity or marketing related area, as they will need to understand how to deal with different types of personalities and levels of expertise, we require some excel experience (basic filters, simple formulas, sorting, simple analysis, updating data charts and details and data entry)

What are the TOP Critical Skills or Must Haves skills a candidate should have on their resume in order to be considered?

• Excel experience
• Heavy training for proprietary environment, should be willing to learn in a flexible changing, fast paced environment
• Candidates who have just completed college is acceptable, and will consider candidates with a little bit of relevant experience.
• Should be a team player, able to work within a team of highly diverse individuals with different levels of expertise and experience
• Resume – should be concise and well-formatted, well-written, spell-checked with good grammar.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Sales and Administrative

• Industries

  Entertainment Providers, Broadcast Media Production and Distribution, and Hospitality

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