Seasonal Operations Support Specialist

Great Minds; Washington (District of Columbia); Remote; Full time

Job summary

A leading organization in education is seeking a Seasonal Operations Support Specialist to assist the Operations Supply Chain team during peak season. This remote position involves monitoring data, troubleshooting issues, and supporting administrative tasks, ensuring operational excellence. Ideal candidates will have strong analytical skills, attention to detail, and proficiency in data management tools.

Qualifications

• Strong attention to detail and accuracy.
• Ability to work with large datasets and analyze complex data.

Responsibilities

• Monitor exceptions reporting and communicate anomalies.
• Accurately enter and manage data into Salesforce.
• Develop and maintain routine and ad-hoc reports.

Skills

Attention to Detail

Analytical Skills

Problem-Solving

Communication

Education

Bachelor’s degree

Tools

Salesforce

Excel

Power BI

Job description

Who We Are

Great Minds is a high-growth, mission-driven organization founded by educators in 2007. As a for-profit, Public Benefit Corporation, we believe all students deserve access to meaningful, challenging content—and all teachers deserve tools that are intuitive, effective, and built for the realities of today’s classrooms.

We develop high-quality, knowledge-rich math, science and ELA curricula grounded in research and designed in collaboration with educators. Our materials reflect real classroom needs and are built to drive lasting student outcomes.

We are committed to usability, coherence, and practical implementation—supporting teachers not just through curriculum, but with professional learning, purposeful technology, and responsive service that enable strong adoption and impact.

What We Build

Our products—Eureka Math and Eureka Math², Wit & Wisdom, PhD Science, Geodes, and the newly launched Arts & Letters ELA—are trusted by thousands of schools and districts nationwide.

• Eureka Math is the most widely used math curriculum in the U.S., and is focused on balancing conceptual understanding, procedural fluency, and application.

• Wit & Wisdom and Arts & Letters ELA anchor our reading strategy with content-rich, grade-level instruction that integrates literature, history, and the arts, grounded in the science of reading. Geodes complements our reading suite with decodable texts that pair phonics with meaningful content to support early literacy.

• PhD Science is a hands-on K-5 Science program that sparks curiosity as students build enduring knowledge of how the scientific world works.

These programs reflect a shared belief in high expectations, joyful rigor, and deep respect for educators and students.

Where We’re Headed

Great Minds is entering a new stage of growth and product maturity. We are focused on building more connected, customer-informed experiences across the full educator journey—from curriculum to professional learning to platform and support.

Our long-term vision is to become a true partner in impact—not just delivering curriculum, but supporting educators in achieving outcomes at scale.

Job Purpose

The Seasonal Operations Support Specialist is a position that reports to the Senior Operations Strategic Accounts. This role will support the Operations Supply Chain team during peak season as a seasonal hire. This position will work with members of the Operations team to monitor and report on exceptions, enter and analyze data, and support the team with other administrative tasks, as needed.

Responsibilities

• Monitors exceptions reporting and promptly communicate any anomalies to the Senior Manager, Operations-Strategic Accounts, ensuring timely awareness and response to operational issues.

• Demonstrates proactive problem-solving skills and the ability to troubleshoot data-related issues independently.

• Escalates any issues as required to the Senior Manager, Operations-Strategic Accounts, for timely resolution and decision-making.

• Accurately enter and manage data into Salesforce to support daily case management operations.

• Applies basic analytical skills to interpret data and identify trends and insights.

• Develops and maintains routine and ad-hoc reports using tools such as Excel, Salesforce, Power BI, etc.

• Actively engages in relevant team meetings, providing input, insights, and recommendations to drive operational excellence, fostering collaboration and continuous improvement within the team.

• Assists the team with various administrative tasks, including documentation, data collection, reporting, etc., to support team productivity.

Requirements

• Strong attention to detail and accuracy.

• Proficiency in Microsoft Office and data management software.

• Ability to work with large datasets and analyze complex data.

• Strong analytical and problem-solving skills.

• Excellent communication skills, both verbal and written.

• Ability to work in a fast-paced environment while managing multiple tasks and demands.

• Capacity to work independently and in a collaborative environment.

• Experience with Salesforce is preferred, not required.

Required Education

• Bachelor’s degree

Status

• Seasonal (May through September)

• Hourly Pay = $19/hr

Location

• Remote

A resume is required to be considered for this position.

New employees will be required to successfully complete a background check.

Any communication to applicants relating to the Great Minds hiring process will only come from email addresses with the domains greatminds.org or greatminds.recruitee.com. If in the course of the application or hiring process with Great Minds you are contacted through another domain, are requested to provide banking or other sensitive information, or you note any other suspicious activity, please contact [e-mail]

Great Minds is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, age, genetic information, or any other status protected under applicable federal, state, or local laws. Our policy reflects and affirms the organization’s commitment to the principles of fair employment and the elimination of all discriminatory practices.

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