Sales Support Specialist

ABB Schweiz AG; Houston (TX); Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Sales Support Specialist to join their dynamic team. This role offers the chance to support the sales organization and customers during the proposal process, serving as a key technical resource. You will prepare technical descriptions of products, determine costs, and ensure the achievement of budget goals. The position is remote, allowing you to thrive in a flexible work environment while contributing to a division that is at the forefront of industrial digital transformation. If you have a passion for sales and technical solutions, this opportunity is perfect for you.

Qualifications

• 2+ years of experience in sales operations or sales administration.
• Candidates must have work authorization for ABB in the US.

Responsibilities

• Support sales organization and customers during the proposal process.
• Provide technical advice and solutions on ABB products and systems.

Skills

Sales Operations

Sales Administration

Technical Advice

Analytic and Diagnostic Studies

Education

Associate Degree in Business

Associate Degree in Engineering

Associate Degree in Communication

Job description

Sales Support Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to

Sales Team Lead

Your role and responsibilities

In this role, you will have the opportunity to support the assigned Sales organization and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation. The work model for the role is remote. This role is contributing to the Process Automation Measurement & Analytics division. You will be mainly accountable for:

1. Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications.
2. Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.
3. Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS).
4. Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.

Our team dynamics

You will join a dynamic, talented, high performing team, where you will be able to thrive.

Qualifications for the role

• 2+ years of experience in sales operations, sales administration, or similar role; or associate degree in business, engineering, communication; alternatively, a special combination of education and experience and/or demonstrated accomplishments.
• Candidates must already have a work authorization that would permit them to work for ABB in the US.

More about us

The Measurement & Analytics Division is among the world’s leading manufacturers and suppliers of smart instrumentation and analyzers, working at the heart of industrial digital transformation. The Measurement & Analytics Division’s portfolio consists of analyzers measuring compositions of gases and liquids; instrumentation measuring process variables such as temperature, pressure, flow, and level; force measurement solutions measuring parameters such as flatness, thickness, and tension; and advanced digital solutions for device management, device health check and predictive maintenance. The Measurement & Analytics Division serves key industries such as oil and gas, chemical, water and wastewater, power, hydrogen, batteries, as well as the marine industry. The Division enables the optimization of industrial processes by providing and analyzing data collected from sensing and smart measurement devices. Parameters such as emission levels and production inputs are measured by providing ‘before’ and ‘after’ values, enabling efficient operations and environmental sustainability through measurement. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.

Equal Employment Opportunity and Affirmative Action at ABB: ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status.