Sales Support Specialist

City of Shakopee, MN; Georgia; On-site; USD 65,000 - 90,000; Full time

Job summary

Emerson is seeking a Sales Support Specialist for DeltaV SaaS SCADA to ensure a seamless quote-to-order process. You will generate accurate customer proposals, maintain CRM data, and support pricing and product configurations through price book management.

With 2+ years in sales support, you will collaborate with Sales Representatives and Solutions Engineers to ensure pricing accuracy and contractual compliance while helping optimize workflows and reporting.

Qualifications

• Bachelor’s degree required.
• 2+ years in sales support, sales operations or proposal management.
• Strong attention to detail and organizational skills.
• Proficiency in Word, Excel and Adobe products.

Responsibilities

• Prepare, review, and finalize customer proposals, quotes, and bid documents.
• Collaborate with Sales Representatives and Solutions Engineers on scope and pricing.
• Ensure proposals align with branding and contractual requirements.
• Maintain CRM records for active opportunities.
• Support price book management and product configurations.
• Generate reports and dashboards to monitor performance.
• Provide general administrative support to the sales team.

Skills

Proposal management

Sales support

CRM data management

Attention to detail

Organizational skills

MS Office

Communication

Education

Bachelor’s Degree

Tools

MS Word

Excel

Adobe Products

Job description

Emerson’s DeltaV SaaS SCADA Sales Support Specialist will ensure a seamless quote-to-order process and play a critical role in sales operations. You will be responsible for generating accurate and timely customer proposals, maintaining CRM data, and supporting pricing and product configurations through price book management.

In This Role, Your Responsibilities Will Be:

• Prepare, review, and finalize customer proposals, quotes, and bid documents
• Collaborate with Sales Representatives and Solutions Engineers to ensure accurate scope, pricing, and terms
• Ensure all proposals align with company standards, branding, and contractual requirements
• Manage revisions and version control for proposals throughout the sales cycle
• Maintain accurate and up-to-date records in CRM for active opportunities
• Support price book management, including product configurations and discount structures
• Ensure pricing accuracy across proposals and alignment with company policies
• Coordinate with finance and leadership on pricing approvals and updates
• Identify opportunities to improve proposal generation and CRM workflows
• Assist in documenting and standardizing sales processes
• Generate reports and dashboards to support sales performance tracking
• Provide general administrative and operational support to the sales team

Who You Are:

You are a commercial specialist and provide timely and helpful information to individuals across the organization. You stage tasks and activities with relevant achievements and schedules. You understand that different situations may call for different approaches. You learn quickly when facing new situations. You follow through on commitments.

For This Role, You Will Need:

• Bachelor’s Degree
• 2+ years of relevant experience
• 2+ years of experience in sales support, sales operations or proposal management
• Strong attention to detail and organizational skills
• Proficiency in Microsoft Office (specifically Word, Excel)
• Proficiency in Adobe Products
  

Preferred Qualifications That Set You Apart:

• Excellent written and verbal communication skills
• Strong analytical and problem-solving abilities
• Ability to manage multiple priorities and deadlines
• High level of accuracy and attention to detail
• Collaborative across multiple teams and stakeholders
• Process-oriented thinking with a continuous improvement mindset

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

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