Sales Support Specialist

Sealed Air; Charlotte (NC); On-site; USD 42,000 - 66,000; Full time

Job summary

Sealed Air in Charlotte, NC is seeking a Sales Support Specialist to assist in sales activities and customer communications. The role emphasizes maintaining strong customer relations while addressing and resolving claims in a fair, timely manner.

Key duties include supporting sales promotions, installations and proactive customer education. You will contribute to ongoing improvement plans based on customer survey feedback and strive to enhance customer satisfaction as part of our global service

Qualifications

• Provides customer services relating to sales, sales promotions, installations and communications.
• Ensures that customer relations are maintained, and customer claims and complaints are resolved fairly and effectively.
• Develops organizationwide initiatives to proactively inform and educate customers.
• Develops improvement plans in response to customer surveys.

Responsibilities

• Provides customer services relating to sales, sales promotions, installations and communications.
• Ensures that good customer relations are maintained, and customer claims and complaints are resolved fairly and effectively, and in accordance with the consumer laws.
• Develops organizationwide initiatives to proactively inform and educate customers.
• Develops improvement plans in response to customer surveys.

Skills

Customer service

Sales support

Communications

Claims resolution

Job description

Sales Support Specialist

SEE Headquarters - Charlotte

Requisition ID: 55293

Job Description

• - Provides customer services relating to sales, sales promotions, installations and communications
• - Ensures that good customer relations are maintained, and customer claims and complaints are resolved fairly and effectively, and in accordance with the consumer laws
• - Develops organizationwide initiatives to proactively inform and educate customers
• - Develops improvement plans in response to customer surveys

Information at a Glance

WHY WORK AT SEALED AIR?

It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air's global resources and expertise.

Corporate sustainability - it's about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.

Customer Success - meeting our customers' needs. At Sealed Air it's more than a goal, it's an integral part of our business practices, our innovative solutions, and our values.

Leaving our communities better than we found them through dedication of time, talent and resources.