Customer Success Partner: Elevate Service & Solutions

Sealed Air; Charlotte (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

Sealed Air in Charlotte is seeking a Customer Service Partner to join SEE Headquarters. You will handle customer inquiries related to sales, promotions, installations and communications, ensuring timely and courteous service.

The role focuses on maintaining strong customer relationships, resolving claims fairly and educating customers through proactive initiatives and clear communications. You will contribute to continuous improvement by analyzing feedback from surveys and helping translate it

Responsibilities

• Provides customer services relating to sales, promotions, installations and communications.
• Ensures customer relations are maintained and claims are resolved fairly and effectively.
• Educates customers by developing organizationwide initiatives.
• Develops improvement plans in response to customer surveys.

Skills

Customer service

Sales support

Promotions

Communication

Job description

Sealed Air in Charlotte is seeking a Customer Service Partner to join SEE Headquarters. You will handle customer inquiries related to sales, promotions, installations and communications, ensuring timely and courteous service.

The role focuses on maintaining strong customer relationships, resolving claims fairly and educating customers through proactive initiatives and clear communications. You will contribute to continuous improvement by analyzing feedback from surveys and helping translate it