Sales Support Specialist — Customer Experience

Sealed Air Corporation; Charlotte (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

Sealed Air Corporation is seeking a customer service professional focused on sales support, promotions, and communications. You will work to maintain strong customer relations, resolve claims and complaints fairly under consumer laws, and drive education initiatives across the organization.

Responsibilities include developing improvement plans from customer feedback and supporting installations and promotions.

Responsibilities

• Provides customer services relating to sales, sales promotions, installations and communications.
• Ensures that good customer relations are maintained, and customer claims and complaints are resolved fairly and effectively, and in accordance with the consumer laws.
• Develops organizationwide initiatives to proactively inform and educate customers.
• Develops improvement plans in response to customer surveys.

Job description

Sealed Air Corporation is seeking a customer service professional focused on sales support, promotions, and communications. You will work to maintain strong customer relations, resolve claims and complaints fairly under consumer laws, and drive education initiatives across the organization.

Responsibilities include developing improvement plans from customer feedback and supporting installations and promotions.