Customer Service Partner

Sealed Air Corporation; Charlotte (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

Sealed Air Corporation is seeking a customer service professional in the United States to support sales promotions, installations, and communications while maintaining strong customer relations and resolving claims in accordance with consumer laws.

The role also involves developing organizationwide initiatives to proactively inform and educate customers and crafting improvement plans in response to customer surveys.

Qualifications

• Relocation: No

Responsibilities

• Provides customer services relating to sales, sales promotions, installations and communications.
• Ensures that good customer relations are maintained, and customer claims and complaints are resolved fairly and effectively, and in accordance with the consumer laws.
• Develops organizationwide initiatives to proactively inform and educate customers.
• Develops improvement plans in response to customer surveys

Skills

Customer service

Communication

Sales support

Job description

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance - a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value to our stakeholders. In 2025, Sealed Air generated $5.4 billion in sales and has approximately 16,100 employees who serve customers in 119 countries/territories. To learn more, visit www.sealedair.com.

Job Description

• Provides customer services relating to sales, sales promotions, installations and communications- Ensures that good customer relations are maintained, and customer claims and complaints are resolved fairly and effectively, and in accordance with the consumer laws- Develops organizationwide initiatives to proactively inform and educate customers- Develops improvement plans in response to customer surveys

Qualifications

Relocation: No

Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.