Sales Support Representative - Work from Home

Scholastic; Irvine (CA); Remote; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Sales Support Representative, where you will play a vital role in supporting book fair activities and enhancing customer experiences. This position offers competitive pay and various benefits, including medical, dental, and vision coverage. You will utilize your communication skills to manage customer interactions and collaborate with teams to ensure seamless operations. With opportunities for career advancement and a supportive work environment, this role is perfect for those passionate about education and literacy. If you thrive in a dynamic setting and enjoy multitasking, this is the perfect opportunity for you.

Benefits

Medical, dental, and vision benefits

Time off including vacation, personal days, and sick leave

50% discount on merchandise

Career advancement opportunities

Qualifications

• 2+ years of sales or customer service experience preferred.
• Proficiency with Microsoft Office and CRM systems.

Responsibilities

• Support book fair activities through scheduling and communication.
• Manage orders and assist branch personnel and transportation teams.

Skills

Sales experience

Customer service

Communication skills

Attention to detail

Basic math skills

Education

High school diploma or GED

BA/BS preferred

Tools

Microsoft Office

CRM systems

Job description

Sales Support Representative - Work from Home

Pay $15.65 - $21.00 / hour

Location: Irvine, California

Employment type: Full-Time

Job Description

• Req#: R12838
• Industry: Publishing in the Education and Literacy space

Why consider this job opportunity:

• Competitive pay range of $32,500 - $45,000
• Medical, dental, and vision benefits
• Time off including vacation, personal days, and sick leave
• 50% discount on Scholastic merchandise
• Opportunity for career advancement to roles such as Fair Consultants

Job Responsibilities:

• Support book fair activities through scheduling, appointment setting, and customer communication
• Manage orders and assist branch personnel and transportation teams
• Promote book fair programs and marketing initiatives
• Use technology to maintain records and prioritize tasks
• Collaborate with the Territory Team and Manager

Qualifications:

• High school diploma or GED required; BA/BS preferred
• Basic math and computer skills, attention to detail
• Proficiency with Microsoft Office and CRM systems
• 2+ years of sales or customer service experience preferred
• Strong communication skills (oral and written)
• Ability to stay calm under pressure and multitask
• Willingness to work evening hours as needed

Preferred Qualifications:

• Familiarity with children's literature, Book Fairs, and school activities
• Customer-oriented communication over the phone
• Ability to handle challenging situations effectively

Additional Information

We prioritize respecting candidate privacy and championing equal opportunity employment. Our role is to connect outstanding candidates with top-tier employers. Talentify isn't the employer of record for this position.

About the Company

Scholastic, a leader in publishing and education for nearly 100 years, offers the best books, resources, and educational solutions for kids.