Sales Support Representative

CGP Data Center and Cloud Solutions; Tempe (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Health and retirement benefits

Paid time off

Growth opportunities

Job summary

CGP Data Center and Cloud Solutions is hiring a Sales Support Representative in the Tempe/Phoenix area. The role supports the Sales Team delivering integrated colocation, enterprise, hyperscale, and government services.

You’ll prepare proposals, manage orders, coordinate with operations, and assist in revenue opportunities. The position requires a Bachelor’s degree and 1–2 years in customer service or sales-related roles; knowledge of NetSuite is a plus.

Qualifications

• Bachelor’s Degree required or equivalent work experience.
• 1–2 years in a customer service/sales/relationship management role.
• Experience with Oracle NetSuite is a plus.

Responsibilities

• Quote/proposal preparation and full lifecycle management.
• Coordinate deliveries, parts and shipments with vendors and partners.
• Submit Purchase Order requests to Accounting.
• Coordinate with Vendors to release orders and confirm ship dates.
• Track orders and update customers on status using NetSuite.
• Attend kickoff meetings to ensure smooth handoff from bid to execution.
• Use NetSuite to track opportunities and generate reports.
• Support Outside Sales in client meetings and account development.

Skills

Customer service

Sales support

Relationship management

Education

Bachelor's Degree

Tools

NetSuite

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Careers in End-to-End
Data Center Services

The People

Through organic growth and strategic acquisitions, we’ve assembled some of the most experienced leadership in the industry to guide our teams of highly-capable technicians, partners and subcontractors. With the right practical knowledge, training and clearances, our people have the skills and expertise to take on any job and work within any environment.

The Work

From new builds and whitespace fit-outs to professional and technical services, CPG offers a diverse range of career opportunities across our lines of business. Matching the pace of our customers and the industry at large, we’re one of the fastest-growing data center service providers in the country.

The Impact

For over 20 years, CPG has been at the vanguard of the data center industry’s transformation, empowering organizations to store and deliver an unprecedented volume of data and applications to increasingly dispersed end-users. Today, CPG’s expertise extends far beyond simple construction or any one line of service – driven by the employees that make us a true partner to Fortune 500 companies, enterprise cloud providers and colocation data centers.

The
Benefits

Competitive compensation with generous health and wellness options, retirement and paid time off

Growth opportunities across our lines of business

On-the-job training and professional development

The Opportunities

Location: 9365 South McKemy St.

Tempe, AZ

Job Id:1316

# of Openings:1

TITLE: SALES SUPPORT REPRESENTATIVE

LOCATION: Phoenix, AZ

POSITION SUMMMARY: The Sales Support Representative will support the objectives of the Sales Team. The Sales Team sells services that are focused on providing integrated solutions for colocation, enterprise, hyperscale, and government customers. This role will assist in document preparation, proposal management, scope review, and communication with customers on deal specific items.

ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Quote/Proposal Preparation – full life cycle quote management when necessary
• Follow up on parts deliveries i.e. batteries, caps and other parts from OEM vendors, trade subcontractors and partners.
• Coordinate with CPG Operations and Service Teams on scheduling & shipments.
• Submit Purchase Order requests to Accounting.
• Coordinate with Vendors to release orders and follow up on ship dates.
• Inventory/Logistics Management – track purchased products and communicate with customer regarding their order status
• Ensure accurate and up to date information is entered into NetSuite.
• Attend kick off meetings to assist in smooth handoff of project from bid to execution if necessary.
• Identify additional opportunities for CPG to generate revenue.
• Utilize NetSuite to track all open and closed opportunities.
• Accompany Outside Sales Representative in attending face-to-face meetings with customers.
• Deliver reporting for assigned Sales Representatives.
• Complete ISXs and Submittals for 3 rd party vendors.
• Complete training courses assigned by Supervisor.
• Must be a US Citizen

QUALIFICATIONS:

Education/Experience (Desired):

• Bachelor‘s Degree
• 1-2 years in a customer service/sales/relationship management role
• Previous experience with Oracle NetSuite a plus

Computer Skills:

• Microsoft office proficiency – Excel, Word, Power Point

Certificates and Licenses:

• No certificates or licenses required for this position.

Supervisory Responsibilities:

• No supervisory responsibilities for this position.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit; Standing and walking is required. The noise level in the work environment is usually low to moderate.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Pre Employment Requirements:

Employment is contingent upon successful completion of a pre-employment background check, drug screening, and motor vehicle record (MVR) review, in accordance with applicable federal, state, and local laws. Positions requiring driving must have an MVR that meets company and insurance carrier standards.

CPG is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

CPG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state and local laws.

If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email [e-mail]. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [e-mail] or call 703-726-9726. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.