Sales Support Rep.

Teledyne LeCroy Korea; Goleta (CA); On-site; USD 51,000 - 68,000; Full time

Job summary

Teledyne Technologies Incorporated is seeking a Sales Support professional in Goleta, CA, reporting to the Sales Support Manager to ensure the accurate and timely fulfillment of orders. This role acts as the liaison between external customers and internal departments.

Responsibilities include pre-sales pricing, order processing, order fulfillment, and generating reports. You will coordinate with Manufacturing, Business Development, Export, Finance and Legal to resolve delivery obstacles and

Qualifications

• Experience handling orders and customer requests with accuracy.
• Ability to coordinate with multiple internal teams to fulfill orders.
• Strong administrative and data-entry capabilities within a fast-paced environment.

Responsibilities

• Pre-Sales: Provide pricing, lead times, part numbers and other product/ordering information.
• Order Processing: Review orders, confirm accuracy, collect documentation, SAP data entry.
• Order Fulfillment: Monitor progress, provide status updates, handle change orders.
• General Support: Generate reports and assist with special programs and offers.

Skills

Customer service

Communication

Coordination

Administrative skills

Tools

SAP

Microsoft Office

Job description

Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Under the general guidance of the Sales Support Manager, responsible for order processing, coordination of requirements, status updates and other support activities needed to ensure the accurate and timely fulfillment of orders. One of the primary functions of this position is to act as the liaison between the external customers and internal departments including Manufacturing, Business Development, Export, Finance and Legal.

Duties and Responsibilities

• Pre-Sales Provide pricing, lead times, part numbers and other product/ordering information as required. Direct sales leads to appropriate Business Development or technical contacts.
• Order Processing Review customer orders, confirm accuracy, identify issues to be addressed and acknowledge receipt. Collection of supporting order documentation and information. SAP data entry
• Order Fulfillment Monitor order progress, identify delivery obstacles and coordinate resolutions. Provide status updates to the customer. Process change orders and communicate requirements with affected parties.
• General Support Generate and distribute reports as required. Assist with non-standard customer requests. Coordinate line of business specific special programs and offers.

Salary Range

Salary Range: $50,600.00-$67,500.000

The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, local regulations (such as minimum wage), education/training, work experience, key skills, and type of position.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

Teledyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.

You may not realize it, but Teledyne enables many of the products and services you use every day. Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.