Customer Service Representative

Talentify; Tracy (CA); On-site; USD 39,000 - 52,000; Full time

Job summary

Teledyne Technologies Incorporated is seeking an organized administrative/clerical professional for our facility in Tracy, CA. This role supports day-to-day office operations, handles inquiries, and processes invoices and orders with accuracy.

The successful candidate will have a High School Diploma or GED, 1–2 years of experience, proficient data entry (40 WPM), and working knowledge of Excel, Word, and ERP systems. Strong written and verbal communication is essential.

Qualifications

• High School Diploma or GED required.
• 1–2 years of prior office or clerical experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to present information clearly in one-on-one or small group settings.
• Data entry speed of 40 words per minute or better.
• Filing, photocopying, and basic office tasks may be required.

Responsibilities

• Answer telephone calls, direct messages, and route inquiries.
• Compile, file, and maintain records of office activities and transactions.
• Process invoices, mail bills, and handle checks.
• Maintain filing systems and databases manually or in ERP.
• Enter customer quotes and orders.
• Maintain visitor log and assist clerical duties as needed.

Skills

Data entry (40 WPM)

Written communication

Time management

Education

High School Diploma or GED

Tools

Excel

Word

ERP systems

Job description

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Answer telephones, direct calls and take messages
• Compile, copy, sort and file records of office activities, business transactions and other activities
• Complete/mail bills, contracts, invoices or checks
• Maintain and update filing, inventory, mailing and database systems (manually or computer)
• Count, weigh, measure and/or organize materials when needed
• Process invoices
• Process A/P checks and mail to vendors
• Enter customer Quotes and Orders
• Run DPSS screening
• Maintain visitor log

Qualifications:

• High School Diploma or general education degree (GED)
• 1-2 years of previous experience
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
• To perform this job successfully, an individual should have knowledge of Excel/MS Word/ERP systems.
• Ability to have data entry skills of 40 WPM or better.
• Position also requires filing, photocopying and faxing.
• Assist in clerical duties including distribution of incoming correspondence.
• 21 years or older

In our efforts to maintain a safe and drug-free workplace, Teledyne RISI requires that candidates complete a satisfactory background check and pass a drug screen prior to employment.

Due to the type of work at the facility and certain access restrictions, successful applicants must be a "US Person" (US Citizens, US Nationals, lawful permanent residents, asylees or refugees).

Please note the salary range posted is a general guideline for this job level and location. When extending an offer, a variety of factors are considered such as responsibilities of the position, relevant education and experience, certifications, knowledge and skills.

Salary Range:

$39,000.00-$52,000.000

The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, local regulations (such as minimum wage), education/training, work experience, key skills, and type of position.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

Teledyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.