Sales Support Rep. Growth

Front Door Defense; Goleta, Northern (CA, KY); Hybrid; USD 51,000 - 68,000; Full time

Job summary

Teledyne Technologies Incorporated is seeking a Sales Support Rep in Goleta, CA to manage order processing, coordinate requirements, and provide timely updates. You will serve as the liaison between customers and internal departments, ensuring accurate, on-time fulfillment of orders while handling pricing, lead times, and product information.

The role collaborates with Manufacturing, Business Development, Export, Finance and Legal to address issues and support non-standard requests.

Qualifications

• Order processing and coordination to fulfill customer orders.
• Liaison between external customers and internal departments including Manufacturing, Business Development, Export, Finance and Legal.
• Provide pricing, lead times, part numbers and other product/ordering information.

Responsibilities

• Review customer orders, confirm accuracy, identify issues to be addressed and acknowledge receipt.
• Collection of supporting order documentation and information.
• SAP data entry.
• Monitor order progress, identify delivery obstacles and coordinate resolutions.
• Provide status updates to the customer.
• Process change orders and communicate requirements with affected parties.
• Generate and distribute reports as required.
• Assist with non-standard customer requests.
• Coordinate line of business specific special programs and offers.

Skills

Order processing

Cross-functional coordination

Customer liaison

SAP data entry

Tools

SAP

Job description

Sales Support Rep.

Manage order processing and cross-functional coordination to fulfill customer orders

Location: Goleta, California

Compensation: $50,600 - 67,500 USD / year

About The Role

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Under the general guidance of the Sales Support Manager, responsible for order processing, coordination of requirements, status updates and other support activities needed to ensure the accurate and timely fulfillment of orders. One of the primary functions of this position is to act as the liaison between the external customers and internal departments including Manufacturing, Business Development, Export, Finance and Legal.

Duties and Responsibilities

Pre-Sales

• Provide pricing, lead times, part numbers and other product/ordering information as required.
• Direct sales leads to appropriate Business Development or technical contacts.

Order Processing

• Review customer orders, confirm accuracy, identify issues to be addressed and acknowledge receipt.
• Collection of supporting order documentation and information.
• SAP data entry

Order Fulfillment

• Monitor order progress, identify delivery obstacles and coordinate resolutions.
• Provide status updates to the customer.
• Process change orders and communicate requirements with affected parties.

General Support

• Generate and distribute reports as required.
• Assist with non-standard customer requests.
• Coordinate line of business specific special programs and offers.

Salary Range:

$50,600.00-$67,500.000

The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, local regulations (such as minimum wage), education/training, work experience, key skills, and type of position.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

Teledyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.