Sales Support & Quotes Specialist

PRO EM National Event Services; Phoenix (AZ); On-site; USD 38,000 - 54,000; Full time

Job summary

PRO EM National Event Services is seeking an Administrative Sales Assistant to represent the company professionally, answer customer calls, and ensure every client feels valued. The role supports Account Executives and the Sales/Operations teams with pricing, quotes, and orders.

You will maintain accurate documents, monitor industry trends, and coordinate information across departments to ensure seamless event execution and customer satisfaction.

Qualifications

• Must liaise with event contributors, venues, suppliers.
• Strong problem-solving and creativity.
• Experience in a busy, high-pressured environment.
• Excellent oral and written communication skills.
• Pro-active and show initiative.
• Familiarity with Word and Excel.
• Determination to ensure successful events, willingness to undertake a wide range of tasks to its end.

Responsibilities

• Answer customer phone calls with superb customer service to ensure satisfaction.
• Assist Account Executives with customer relations and lead generation support.
• Serve as a primary contact for PRO EM clients.
• Assist in preparing quotes, contracts and RFPs.
• Maintain documentation and awareness of company activities and trends.
• Support Sales and Operations through accurate administration of estimating and ordering.

Skills

People skills

Problem-solving

Communication

Proactivity

Office software

Event coordination

Job description

PRO EM National Event Services is seeking an Administrative Sales Assistant to represent the company professionally, answer customer calls, and ensure every client feels valued. The role supports Account Executives and the Sales/Operations teams with pricing, quotes, and orders.

You will maintain accurate documents, monitor industry trends, and coordinate information across departments to ensure seamless event execution and customer satisfaction.