Sales Administrative Assistant

PRO EM National Event Services; Phoenix (AZ); On-site; USD 38,000 - 54,000; Full time

Job summary

PRO EM National Event Services is seeking an Administrative Sales Assistant to represent the company professionally, answer customer calls, and ensure every client feels valued. The role supports Account Executives and the Sales/Operations teams with pricing, quotes, and orders.

You will maintain accurate documents, monitor industry trends, and coordinate information across departments to ensure seamless event execution and customer satisfaction.

Qualifications

• Must liaise with event contributors, venues, suppliers.
• Strong problem-solving and creativity.
• Experience in a busy, high-pressured environment.
• Excellent oral and written communication skills.
• Pro-active and show initiative.
• Familiarity with Word and Excel.
• Determination to ensure successful events, willingness to undertake a wide range of tasks to its end.

Responsibilities

• Answer customer phone calls with superb customer service to ensure satisfaction.
• Assist Account Executives with customer relations and lead generation support.
• Serve as a primary contact for PRO EM clients.
• Assist in preparing quotes, contracts and RFPs.
• Maintain documentation and awareness of company activities and trends.
• Support Sales and Operations through accurate administration of estimating and ordering.

Skills

People skills

Problem-solving

Communication

Proactivity

Office software

Event coordination

Job description

Job Title: Administrative Sales Assistant

Status: Full-Time

Job Summary:

The Administrative Sales Assistant represents the company at the highest level of professionalism by answering customer phone calls with superb customer service ensuring that each customer feels completely satisfied and valued.

Responsibilities:

• Protect the integrity of the estimating process by ensuring that all estimates accurately reflect the appropriate operational, delivery, and equipment costs
• Assist the Account Executives with customer relations and support of lead generation activities
• Serve as one of the primary call-in contacts for potential and existing PRO EM clients
• Assist in the preparation of quotes, contracts and RFPs
• Maintain proper documentation, up to date awareness of company activities, industry trends, and regulations
• Seamlessly support PRO EM Sales and Operations through accurate and efficient administration of estimating and ordering of services
• Administer processes to ensure complete and correct information is received from Account Executives, the Event Management Team, and Operations Staff
• Perform job function within the parameters of the Point of Rental (POR) System
• Confirm estimates with Account Executives to ensure orders are correct, processed, and delivered
• Provide the Accounting department with accurate information regarding account receivables/payables
• Aid the Purchasing department with sub-rentals, overbooking, and inventory control as needed
• Continually demonstrate excellent interpersonal communication
• Participate in sales meetings and team activities with division leaders and fellow associates
• Other duties as assigned

Requirements:

• Must have a strong people-focused element to this role by liaising with event contributors, venues, suppliers, and partners.
• Problem-solving and creativity.
• Experience working in a busy, high-pressured environment
• Excellent oral and written communication skills
• Pro-active and show initiative
• Familiarity with Word and Excel.
• Determination to ensure successful events, willingness to undertake a wide range of tasks to its end.