Sales Support & Order Entry Specialist

TEKsystems; Wisconsin; On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Job summary

TEKsystems is seeking a contract-to-hire Customer Service / Sales Support professional in Milwaukee, WI. The role manages quotes, orders, delivery updates, and technical support, collaborating with the outside sales team to ensure accurate documentation and responsive service.

Responsibilities include order entry, conveying delivery expectations, stock-out explanations, and helping the sales team on daily tasks. Onsite work and close teamwork are essential for success.

Qualifications

• 2 years of manufacturing sales support or manufacturing customer service.
• Experience in past role managing Product Knowledge.
• Microsoft Office Suite.
• Order Entry.

Responsibilities

• Handles customer requests including quotes, orders, follow-up and delivery information.
• Provides customer service support, including technical information and explanations to customers.
• Fill orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs.
• Meet established order entry goals.
• Supports members of the outside sales team in daily activities.
• Works well in a team environment to solve customer issues.
• Communicates issues and problems with management in a timely manner.

Skills

Customer service

ERP

Sales support

Quoting

Pricing

Education

2 years of manufacturing sales support or manufacturing customer service

Experience in managing product knowledge

Microsoft Office Suite

Order Entry

Tools

Microsoft Office Suite

Job description

TEKsystems is seeking a contract-to-hire Customer Service / Sales Support professional in Milwaukee, WI. The role manages quotes, orders, delivery updates, and technical support, collaborating with the outside sales team to ensure accurate documentation and responsive service.

Responsibilities include order entry, conveying delivery expectations, stock-out explanations, and helping the sales team on daily tasks. Onsite work and close teamwork are essential for success.