Sales Support & Order Coordinator

Grandstand; Lawrence (KS); On-site; USD 36,000 - 48,000; Full time

Job summary

Grandstand in Lawrence, KS is hiring a Sales Support Admin to provide administrative support to the sales floor, manage orders, and ensure on-time delivery. You will interact with external customers and internal departments to keep orders accurate and progressing, while maintaining CRM & ERP records.

The role requires a high school diploma, 1 year of sales or customer service experience, and MS Office proficiency; CRM/ERP knowledge is a plus. Knowledge of craft beverages is helpful.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree in business, sales, marketing, or relevant field preferred.
• Knowledge of CRM and/or ERP software a plus.
• One year of sales or customer service experience preferred.
• Knowledge of craft beverage industry a plus.
• Exhibit a positive and professional attitude to establish and maintain effective working relationships.

Responsibilities

• Provide administrative support to the sales floor and manage orders.
• Interact with external customers and internal departments to ensure orders are placed, tracked and managed.
• Manage and place orders, tracking through to delivery.
• Build relationships to add and retain customers.
• Resolve customer issues promptly and follow up.
• Maintain customer records in CRM & ERP systems.
• Provide product information and updates to customers.
• Participate in weekly sales meetings and provide feedback.
• Perform additional duties as assigned.

Skills

Strong communication

Customer service

Organizational skills

Multitasking

Problem solving

Education

High School Diploma or GED

Bachelor’s degree in business, sales, marketing, or relevant field

Tools

CRM software

ERP systems

MS Office

Mac OS knowledge

Job description

Grandstand in Lawrence, KS is hiring a Sales Support Admin to provide administrative support to the sales floor, manage orders, and ensure on-time delivery. You will interact with external customers and internal departments to keep orders accurate and progressing, while maintaining CRM & ERP records.

The role requires a high school diploma, 1 year of sales or customer service experience, and MS Office proficiency; CRM/ERP knowledge is a plus. Knowledge of craft beverages is helpful.