Sales Support & Order Coordinator

Denali; Conroe (TX); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Competitive salary and benefits

Medical benefits

401(k) match

Paid time off

Job summary

Denali is seeking an organized Inside Sales Coordinator to support customer orders, shipping coordination, and sales team activities in-office in Conroe/Houston, TX. The role connects customers with outside sales and dispatch to ensure accurate order entry and on-schedule shipments.

The ideal candidate will have strong computer skills, excellent communication, and a sales-minded customer service approach. Attention to detail, timely follow-through, and multitasking are essential to success in

Qualifications

• Strong computer skills with email, spreadsheets, and data entry.
• Excellent verbal and written communication skills.
• Strong people skills and the ability to build positive customer relationships.
• Sales and customer service skills, including identifying customer needs and responding professionally.
• Strong organizational skills, attention to detail, and accurate order entry.
• Ability to prioritize incoming requests and follow through on time-sensitive tasks.
• Ability to work collaboratively with outside sales, dispatch, and other internal teams.

Responsibilities

• Receive and enter orders submitted by customers and the outside sales team through inbound phone calls, emails, and text messages.
• Confirm order details and maintain accurate customer and order records.
• Work closely with dispatch to coordinate scheduled shipments and monitor order progress.
• Communicate shipping changes, delays, and order updates promptly to customers and the sales team.
• Respond professionally to customer questions and coordinate with the appropriate team to resolve concerns.
• Schedule meetings and appointments for the sales team.
• Assist with trade show planning, logistics, and preparation.
• Support email campaigns, including coordinating content, maintaining contact lists, and assisting with follow-up.
• Perform other duties as assigned to support sales and customer service operations.

Skills

Computer skills

Verbal communication

Written communication

People skills

Sales experience

Organizational skills

Prioritization

Team collaboration

Customer service

Tools

CRM software

Order management systems

Dispatch coordination

Job description

Denali is seeking an organized Inside Sales Coordinator to support customer orders, shipping coordination, and sales team activities in-office in Conroe/Houston, TX. The role connects customers with outside sales and dispatch to ensure accurate order entry and on-schedule shipments.

The ideal candidate will have strong computer skills, excellent communication, and a sales-minded customer service approach. Attention to detail, timely follow-through, and multitasking are essential to success in