Admin Coordinator: Orders & Customer Support

Odom; Fairbanks (AK); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical and dental benefits

401k plan

Job summary

Odom in Fairbanks, AK seeks an organized Customer Service/Order Processing Associate to support sales and delivery staff through timely order processing.

Responsibilities include verifying pricing, handling orders, coordinating with transport planning, and assisting customers with orders and invoices. Proficiency in Excel/Office and basic cash handling are essential; the role is based in Fairbanks with standard business hours.

Qualifications

• High School diploma or equivalent.
• Six months to one year of related experience and/or training with customer service and cash handling.
• Equivalent combination of education and experience.

Responsibilities

• Monitor orders and verify pricing accuracy.
• Review orders, void and re-enter as needed.
• Process Sales Orders and Product Purchase Confirmations.
• Combine orders when applicable.
• Input pricing adjustments as instructed.
• Handle samples and donation processing.
• Ensure orders are entered for Transport Planning on schedule.
• Support customers with orders and invoice research.
• Back up other admin functions as needed.

Skills

Customer service

Cash handling

Organizational skills

Time management

Problem solving

Education

High School diploma or equivalent

Tools

Excel

Word

Outlook

Industry-specific systems

Job description

Odom in Fairbanks, AK seeks an organized Customer Service/Order Processing Associate to support sales and delivery staff through timely order processing.

Responsibilities include verifying pricing, handling orders, coordinating with transport planning, and assisting customers with orders and invoices. Proficiency in Excel/Office and basic cash handling are essential; the role is based in Fairbanks with standard business hours.