Sales Support & Operations Manager – Insurance

integritymarketing; Des Moines (IA); On-site; USD 55,000 - 85,000; Full time

Job summary

Integrity Marketing is seeking a Sales Support Team Manager to partner with Sales Operations and oversee outbound/inbound requests from marketers, agents, and staff by phone and email.

You will provide sales support and case consultation to agents on opportunities, maintain agent data in the company database, and assist through licensing, contracting, and new business to help the sales cycle close smoothly.

Qualifications

• Experience in sales support or sales cycle coordination.
• Ability to advise agents on opportunities and licensing processes.
• Strong communication with marketers, agents and staff.

Responsibilities

• Partner with Sales Operations to align team efforts.
• Handle outbound and inbound requests by phone and email.
• Provide sales support and case consultation to agents.
• Maintain agent information in the company database.
• Assist agents through licensing, contracting and new business.
• Follow up on quotes and materials with agents.
• Serve as SME on carrier products and positioning.
• Identify and resolve pre-sale concerns and escalations.
• Collaborate with teams to align goals with company initiatives.

Skills

Sales support

Customer service

Outbound calls

Relationship management

Project teamwork

Tools

CRM software

Job description

Integrity Marketing is seeking a Sales Support Team Manager to partner with Sales Operations and oversee outbound/inbound requests from marketers, agents, and staff by phone and email.

You will provide sales support and case consultation to agents on opportunities, maintain agent data in the company database, and assist through licensing, contracting, and new business to help the sales cycle close smoothly.