Manager of Sales Operations

integritymarketing; Des Moines (IA); On-site; USD 55,000 - 85,000; Full time

Job summary

Integrity Marketing is seeking a Sales Support Team Manager to partner with Sales Operations and oversee outbound/inbound requests from marketers, agents, and staff by phone and email.

You will provide sales support and case consultation to agents on opportunities, maintain agent data in the company database, and assist through licensing, contracting, and new business to help the sales cycle close smoothly.

Qualifications

• Experience in sales support or sales cycle coordination.
• Ability to advise agents on opportunities and licensing processes.
• Strong communication with marketers, agents and staff.

Responsibilities

• Partner with Sales Operations to align team efforts.
• Handle outbound and inbound requests by phone and email.
• Provide sales support and case consultation to agents.
• Maintain agent information in the company database.
• Assist agents through licensing, contracting and new business.
• Follow up on quotes and materials with agents.
• Serve as SME on carrier products and positioning.
• Identify and resolve pre-sale concerns and escalations.
• Collaborate with teams to align goals with company initiatives.

Skills

Sales support

Customer service

Outbound calls

Relationship management

Project teamwork

Tools

CRM software

Job description

The Sales Support Team Manager will partner with the Sales Operations.

The manager handles outbound and inbound requests to marketers, agents and office staff by telephone and e-mail.

Provide sales support and case consultation to agents regarding potential sales opportunities. Maintain and update agent information and activity in company database.

Assist agents throughout the sales cycle until they are paid including help with licensing, contracting and new business.

Maintain contact with agents/staff through outbound follow up calls on product quotes, illustrations, and materials provided. May assist with outbound calls to promote Brokers International's value proposition.

Serve as a subject matter expert on carrier products and ways to best position these to agents/marketers using advanced case design concepts.

Identify & resolve potential pre-sale concerns and effectively work to resolve escalations.

Understanding of commission structures & revenue generating paths within the business. Work with team and leaders to build proactive plans to align team goals with company initiatives.

Ability to represent Sales Support as an active participant on project teams.

About Integrity

Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.