Sales Support & Operations Coordinator

Fortify Building Solutions; Scott City (MO); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical, dental and vision benefits on

Paid time off

401k plan

Tuition reimbursement

Job summary

Fortify Building Solutions, part of the Cornerstone Building Brands family, is seeking a Sales Support Coordinator to deliver exceptional customer service and handle administrative duties supporting branch sales and customer service operations.

You will verify orders, process payments, schedule deliveries, and manage daily clerical tasks to ensure smooth branch performance. Strong communication and basic MS Office skills are essential.

Qualifications

• High school diploma or GED required.
• Strong customer service skills.
• Knowledge of basic computer software including Microsoft Office is recommended.
• Ability to process financial and administrative transactions accurately.
• Ability to operate office equipment such as calculators, fax machines, copiers.
• Ability to learn state tax laws as they apply to material transactions is preferred.
• A combination of education and experience may be qualifying.
• Lifting capacity up to 25 lbs.
• Mobility: periods of time on feet, standing, walking.
• Exposure to moving parts, fumes, airborne particles, non-climate environment.
• Noise tolerance: high noise levels.

Responsibilities

• Greet, assist, and direct customers to appropriate branch staff; ensure courteous service.
• Verify, update, and process customer orders including system status, payment method, and invoicing.
• Schedule customer deliveries and prepare shipping documents.
• Process end of day cashiering duties and daily balancing.
• Recordkeeping, system entries, vendor invoices, and administrative transactions.
• Coordinate work with others and communicate effectively to complete duties.
• Review and process tax exemption certificates; ensure tax compliance.
• Monitor processes for errors and daily balancing of funds.
• Provide customer-focused activities, deliverables, and services.
• Perform other duties as assigned.

Skills

Strong customer service skills

Basic computer literacy

Financial/administrative processing

Mobility/physical readiness

Education

High school diploma or GED

Tools

Microsoft Office

Office equipment operation

Job description

Fortify Building Solutions, part of the Cornerstone Building Brands family, is seeking a Sales Support Coordinator to deliver exceptional customer service and handle administrative duties supporting branch sales and customer service operations.

You will verify orders, process payments, schedule deliveries, and manage daily clerical tasks to ensure smooth branch performance. Strong communication and basic MS Office skills are essential.