Sales Support & Lead Strategy Specialist

Global TekMed; Las Cruces (NM); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401(k) Plan

Medical Insurance

Paid Holidays

Paid Time off

Job summary

Global TekMed is seeking a Sales Support Representative to handle provided and self-generated leads, collect documentation, and qualify clients per company guidelines. Responsibilities include email handling, appointment scheduling, and phone outreach.

The role requires staying on-site, using company-provided equipment, and adhering to workflow procedures while supporting clients through their evaluation and filing processes.

Qualifications

• High School Diploma or equivalent required.
• Less than 1 year of customer service experience preferred.
• Strong written and verbal communication skills essential.

Responsibilities

• Contact all Company Leads.
• Provide generalized guidance to clients through their process.
• Update all actions and lead profiles in the Company’s CRM.
• Follow up on all client/lead communications.
• Self-source potential clients and ask for referrals.
• Provide generalized pre-C&P exam guidance.
• Provide generalized pre- and post-filing guidance.
• Other duties as assigned by the Company.

Skills

Customer service

Attention to detail

Follow-up skills

Verbal and written communication

Multitasking

Team collaboration

Microsoft Office

Excel

Education

High School Diploma or equivalency

Tools

CRM

Microsoft Excel

Job description

Global TekMed is seeking a Sales Support Representative to handle provided and self-generated leads, collect documentation, and qualify clients per company guidelines. Responsibilities include email handling, appointment scheduling, and phone outreach.

The role requires staying on-site, using company-provided equipment, and adhering to workflow procedures while supporting clients through their evaluation and filing processes.