Sales Support & Estimating Specialist — Frontline Liaison

Custom Sign Source; Port Morris (NJ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Paid time off

Vision insurance

Job summary

A local signage company in Port Morris, NJ, is seeking a customer support representative to be the initial point of contact for customers. This role involves supporting field sales, managing communications, and assisting with estimates. Candidates should have experience in customer-facing roles, be proficient in Microsoft Office, and possess strong multitasking abilities. A high school degree is required, and an associate degree is a plus. The company offers various benefits including performance bonuses and health insurance.

Qualifications

• Experience in a customer-facing role is required.
• Must be able to perform basic mathematical calculations correctly.
• Fluency in English and clear communication is necessary.

Responsibilities

• Be the initial point of contact for customers.
• Support field sales and design staff.
• Monitor communications with customers.
• Complete basic/simple estimates.
• Contact vendors for cost information.

Skills

Customer-facing experience

Proficiency in Microsoft Office

PC-based browser skills

Ability to learn new software

Basic mathematical calculations

Multitasking ability

Education

High school degree

Associate degree

Job description

A local signage company in Port Morris, NJ, is seeking a customer support representative to be the initial point of contact for customers. This role involves supporting field sales, managing communications, and assisting with estimates. Candidates should have experience in customer-facing roles, be proficient in Microsoft Office, and possess strong multitasking abilities. A high school degree is required, and an associate degree is a plus. The company offers various benefits including performance bonuses and health insurance.