Customer Service & Project Support Associate

Always A Good Sign; Berlin Township (NJ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Free uniforms

Opportunity for advancement

Competitive salary

Paid time off

Job summary

A signage and vehicle wrap company in West Berlin, NJ seeks a motivated Customer Service & Support Associate to ensure seamless operation, provide excellent service, and assist with customer projects. Ideal candidates possess strong communication and organizational skills, along with previous customer service experience. Join a creative team that values individual contributions and supports professional growth.

Qualifications

• Strong verbal and written communication abilities to interact effectively.
• Exceptional attention to detail and ability to manage multiple tasks.
• Previous experience in customer service, retail, or a similar role preferred.
• Comfort with office software and basic payment processing tools.
• Friendly, professional demeanor with a proactive approach.
• Ability to handle a variety of tasks efficiently while maintaining service.

Responsibilities

• Answer phone calls and greet walk-in customers with professionalism.
• Perform detailed vehicle walk-arounds with customers.
• Assist customers with their project needs from consultations to deliveries.
• Provide support across various departments for efficient operations.
• Aid in the maintenance and operation of printers.
• Work with team members to prepare accurate estimates and quotes.
• Keep customers informed of the progress of their orders.
• Handle customer payments securely.
• Respond to customer emails timely and professionally.

Skills

Excellent Communication Skills

Organizational Skills

Customer Service Experience

Tech-Savvy

Positive Attitude

Multitasking

Job description

A signage and vehicle wrap company in West Berlin, NJ seeks a motivated Customer Service & Support Associate to ensure seamless operation, provide excellent service, and assist with customer projects. Ideal candidates possess strong communication and organizational skills, along with previous customer service experience. Join a creative team that values individual contributions and supports professional growth.