Growth-Focused Customer Advocate — Multi-Channel Support

FASTSIGNS International. Inc; Village of Wappingers Falls (NY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Extensive training programs

Job summary

A leading sign franchise in Wappingers Falls is seeking a Customer Service Representative to interact with customers and provide excellent service. This role involves handling customer inquiries, preparing estimates, and supporting business plans. Ideal candidates are outgoing, responsive, and eager to learn, with a high school degree and customer service experience. The position offers opportunities for growth in a dynamic industry.

Qualifications

• Outgoing, eager to learn with the ability to build relationships.
• Great listening, documentation, and organizational skills.
• Willingness to grow in a dynamic industry.

Responsibilities

• Be the initial contact for current and prospective customers.
• Learn to prepare estimates and ensure timely delivery of finished orders.
• Engage in daily team meetings and execute business plans.

Skills

Outgoing

Responsive

Great listening

Documentation skills

Organizational skills

Education

High school degree

Job description

A leading sign franchise in Wappingers Falls is seeking a Customer Service Representative to interact with customers and provide excellent service. This role involves handling customer inquiries, preparing estimates, and supporting business plans. Ideal candidates are outgoing, responsive, and eager to learn, with a high school degree and customer service experience. The position offers opportunities for growth in a dynamic industry.