Sales Support & CRM Specialist (Inside Sales)

Eurofins USA Consumer Product Testing; Plano (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Excellent full-time benefits including

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Job summary

Eurofins USA Consumer Product Testing in Plano, TX is seeking a CRM/Administrative Coordinator to support sales executives with quotations, orders and CRM duties. You will host clients at the lab, manage data in CRM systems, and help ensure timely follow-up on proposals and projects.

The role requires strong organizational and communication skills, the ability to work with management at all levels, and proficiency in Microsoft Office and CRM platforms.

Qualifications

• This is a high-profile role requiring collaboration with sales and project coordination teams.
• Excellent organizational and interpersonal skills.
• Able to work with all levels of management and staff as a team member.
• Ability to work independently with minimal supervision.
• Performs well under pressure in a fast-paced environment.
• Strong written and electronic communication skills.
• Proficient in Microsoft Office applications (Word, Outlook, Excel, Visio) and Internet Explorer.

Responsibilities

• Support quotations, orders and CRM duties with assigned sales executives.
• Provide onsite support for remote Sales Executives including hosting customers at the lab.
• Follow up with customers and prospects on inquiries and proposals.
• Data entry, project setup, CRM updates and new vendor/accounts processing.
• Maintain Dynamics CRM and Salesforce databases.
• Add customer companies/contacts information to the database.
• Ensure data accuracy during RFQ processing.
• Support project coordination to maintain existing accounts and customer satisfaction.
• Outbound calling and emailing from databases to re-engage passive accounts.
• Assist with company events and miscellaneous administrative tasks.

Skills

Organizational skills

Interpersonal skills

Communication

Independent work

Microsoft Office

Attention to detail

Tools

Dynamics CRM

Salesforce

Job description

Eurofins USA Consumer Product Testing in Plano, TX is seeking a CRM/Administrative Coordinator to support sales executives with quotations, orders and CRM duties. You will host clients at the lab, manage data in CRM systems, and help ensure timely follow-up on proposals and projects.

The role requires strong organizational and communication skills, the ability to work with management at all levels, and proficiency in Microsoft Office and CRM platforms.