Responsibilities
- Support assigned sales executives by providing quotations, orders and CRM related duties.
- Provide onsite support for remote sales executives when needed, including receiving and hosting customers at the lab and following up on action items with Department Managers.
- Follow up with customers and prospects on inquiries, prepared proposals and obtain customer feedback.
- Maintain and update CRM/Databases (e.g., Dynamics, Salesforce or other) ensuring accurate data entry, completion of all quote requests and keeping detailed notes.
- Support the project coordination team to maintain existing customer accounts and ensure customer satisfaction with prompt and courteous service.
- Outbound calling and e‑mailing to re‑engage passive accounts as directed by the Sales Manager.
- Provide interdepartmental support for company-sponsored events or miscellaneous administrative tasks.
- Perform other duties as assigned.
Qualifications
- High‑profile position requiring interactions with sales and project coordination teams.
- Excellent organizational and interpersonal skills.
- Ability to communicate effectively with all levels of management and staff, both as a team member and independently with minimal supervision.
- Performance under pressure in a fast‑paced environment.
- Initiative, judgment, professionalism and skill in composing a variety of written and electronic materials.
- Superior proficiency in Microsoft Office applications (Word, Outlook, Excel, Visio) and Internet Explorer.
Compensation
Salary: $55,000.
Schedule
Monday–Friday 8:30 am–5:30 pm.
What We Offer
- Comprehensive medical, dental and vision coverage.
- Life and disability insurance.
- 401(k) with company match.
- Paid vacation and holidays.
Equal Employment Opportunity
Eurofins USA Consumer Product Testing is a Disabled and Veteran Equal Employment Opportunity employer.