Sales Support & CRM Coordinator

American Refining Group; Bradford (PA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Disability Insurance

Holidays & Personal Days

Education Plans

401(k) & ESOP

Job summary

American Refining Group seeks a Sales Support Assistant to assist with coordinating on-site customer visits, manage documentation, and support the sales team with CRM tasks and data entry in AS400. This role requires attention to detail and strong organizational skills.

The position supports the sales department with pricing updates and customer communications while handling paperwork for new accounts and shipping logistics. A proactive team player is essential.

Qualifications

• 1–3 years of experience in sales support or administrative roles.
• Highschool Diploma or GED required.
• 2 year college is preferred.

Responsibilities

• Assist with arranging on-site customer visits and related logistics.
• Submit credits and rebills for the sales team as required.
• Submit Quality Deviation Reports and Product Return Forms as required.
• Use CRM software to support the sales team and enter PCNs in CRM.
• Enter PCNs in AS400 and populate documentation for shipments.
• Provide paperwork to set up new customers and ensure data accuracy.

Skills

CRM software

MS Office

PC knowledge

Education

Highschool Diploma or GED

2 year college (preferred)

Tools

AS400 system

Job description

American Refining Group seeks a Sales Support Assistant to assist with coordinating on-site customer visits, manage documentation, and support the sales team with CRM tasks and data entry in AS400. This role requires attention to detail and strong organizational skills.

The position supports the sales department with pricing updates and customer communications while handling paperwork for new accounts and shipping logistics. A proactive team player is essential.