Sales Support Coordinator

Advanced Solutions International, Inc.; United States; Hybrid; USD 65,000 - 80,000; Full time

Job summary

An innovative software company is seeking a motivated Associate Sales Support Coordinator to enhance sales efforts and drive business growth. In this dynamic role, you will support pre-sales activities, collaborate with sales teams, and maintain product knowledge to ensure exceptional customer service. The company fosters a culture of continuous improvement and professional development, offering a competitive salary and comprehensive benefits. Join a team dedicated to making a positive impact on clients and their communities through cutting-edge software solutions.

Benefits

Generous Paid Time Off

Medical, Dental, and Vision Insurance

401k Retirement Plan with Discretionary Match

Opportunities for Professional Growth

Employee Assistance Program

Flexible Spending Account

Healthcare Savings Account

Qualifications

• 2+ years of experience in sales support or related roles.
• Proven track record of integrating technology to improve sales support.

Responsibilities

• Collaborating with the sales team for pre-sales activities.
• Maintaining up-to-date knowledge of all products and sales policies.

Skills

Sales Support

Communication Skills

Problem-Solving

Organizational Skills

Data-Driven Decision Making

Education

Bachelor's Degree in Business or Marketing

Relevant Experience

Tools

Microsoft Office Suite

Job description

Direct message the job poster from Advanced Solutions International, Inc.

Advanced Solutions International, Inc. | Software Development | Technical Recruiter | [phone]

About us

Advanced Solutions International is a global software company focused on helping not-for-profits and membership organizations grow revenue, reduce expenses, improve performance, engage and serve members and donors through innovative software solutions. Our portfolio of products includes the iMIS Engagement Management System, TopClass Learning Management System, OpenWater Application and Review, and Clowder Mobile. Together, we help our clients achieve great things.

About our position

ASI is looking for a motivated Associate Sales Support Coordinator who is responsible for supporting ASH’s sales efforts to drive the business growth of iMIS and other ASH software solutions. In this role, the Associate Sales Support Coordinator will be collaborating closely with the sales support and new client sales teams to provide support in pre-sales activities, including RFP responses and proposal development, product demo preparation and scheduling, conducting seminars and webinars, preparing other sales documentation, and providing expert insights to support our sales efforts.

What you’ll be doing

• Collaborating with the sales team to provide support in pre-sales activities, including demo preparation, answering product-related inquiries, and assisting with RFP responses and proposal development and other documentation-related tasks.
• Maintaining up-to-date knowledge of all of ASH’s products, sales policies, and procedures, including familiarity with demo techniques and the master demo system, to ensure a high level of customer service and excellent sales support.
• Assisting in the creation and maintenance of product demo videos, especially in the Consensus platform, and maintaining all light demo scripts.
• Helping maintain the team calendar and coordinating the various sales support activities of the team.
• Collaborating with the Vice President of Client Success to optimize sales support functions, incorporating best practices, leveraging appropriate tools and relevant technologies to improve service delivery, driving continuous improvement and efficiency, and demonstrating the value of our integrated product offerings.
• Expanding the sales support model currently used for iMIS to TopClass, and later to Open Water and Clowder, as necessary.
• Developing and maintaining documentation, training materials, and best practices to support the sales support functions and ensuring consistent service delivery.
• Performing other job-related duties and responsibilities as may be assigned from time to time.

What we want you to have

• Bachelor's degree in business, marketing, or similar relevant field or relevant experience.
• 2+ years of experience in sales support or related roles.
• Proven track record of integrating technology and tools to improve sales support services.
• Strong problem-solving abilities and a data-driven approach to decision-making.
• Excellent verbal and written communication and presentation skills.
• Strong sales and customer service skills.
• Excellent organizational and time-management skills.
• Proficient with Microsoft Office Suite and related software.

What we offer

At ASI, we've forged an employee-first culture, fostering a dynamic and cohesive environment where collaboration thrives, and continuous improvement is our focus. Over the past 30 years, we’ve established a solid foundation for long-term success by empowering our team to challenge the status quo and driving positive change by encouraging new ideas, fresh perspectives, and positive attitudes. We recognize that every employee can make a meaningful impact, and we're committed to investing in our people and providing opportunities for professional development and career advancement. In addition to a competitive base salary and bonuses for eligible positions, we offer the following employee benefits:

• Generous Paid Time Off
• Medical, Dental, and Vision Insurance
• Life and AD&D Insurance
• Flexible Spending Account
• Healthcare Savings Account
• 401k Retirement Plan with Discretionary Match
• Opportunities for Professional Growth
• and Development
• Employee Assistance Program
• Hybrid/Remote Work

Join our team and positively impact thousands of ASI customers around the world!

www.advsol.com/careers

ASI provides equal opportunities to all employees and qualified applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender perception or identity, marital status, disability, veteran status, or any other legally protected category. Applicants requiring accommodation in the application and/or interview process should notify the ASI Human Resources Department at [e-mail].

If you or someone you know may be interested in this position, please have them apply here.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Software Development

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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