Sales Support Coordinator

HOODZ Kitchen Exhaust Cleaning and Hood Cleaning of Cherry Hill, Trenton, LBI, and Egg Harbor; San Antonio (TX); On-site; USD 28,000 - 32,000; Full time

Job summary

HOODZ Kitchen Exhaust Cleaning and Hood Cleaning of Cherry Hill, Trenton, LBI, and Egg Harbor in San Antonio, TX is seeking a sharp, organized Sales Support Coordinator to work directly alongside our sales representative. This is not a commissioned sales position, and you do not need to be a salesperson.

Your job is to keep the sales process organized and moving so our sales rep can spend more time in the field, meeting with customers and closing business.

Qualifications

• Organized, accurate, confident with customers, and strong follow-through.
• Able to manage multiple tasks while maintaining detail.
• Proactive in noticing missing information and following up.
• Quick learner who can support sales reps and handle admin tasks.
• Strong phone and written communication skills; customer service/sales support background preferred.

Responsibilities

• Answering incoming calls and communicating with prospective customers
• Scheduling pricing inspections and appointments
• Preparing proposals, agreements, and other customer documents
• Confirming inspections are completed and collecting any missing information
• Sending proposals and following up on outstanding documents
• Keeping customer and opportunity information accurate and up to date
• Tracking open leads and making sure follow-ups don’t fall through the cracks
• Coordinating with our sales rep, office, and operations team as needed

Skills

Organizational skills

Customer communication

Follow-through

Detail-oriented

Time management

Job description

Full-Time | In-Person | San Antonio, TX $20-$23/hour, depending on experience

256 Sherwood Dr., SAN ANTONIO TX 78201, United States

We are an established commercial service company looking for a sharp, organized Sales Support Coordinator to work directly alongside our sales representative. This is not a commissioned sales position, and you do not need to be a salesperson. Your job is to keep the sales process organized and moving so our sales rep can spend more time in the field, meeting with customers and closing business.

What you'll do

You'll help manage the process from incoming lead through proposal and follow-up, including:

• Answering incoming calls and communicating with prospective customers


• Scheduling pricing inspections and appointments


• Preparing proposals, agreements, and other customer documents


• Confirming inspections are completed and collecting any missing information


• Sending proposals and following up on outstanding documents


• Keeping customer and opportunity information accurate and up to date


• Tracking open leads and making sure follow-ups don't fall through the cracks


• Coordinating with our sales rep, office, and operations team as needed

Who we're looking for

We're looking for someone who is organized, accurate, confident with customers, and exceptionally good at follow-through.

You should be comfortable managing several things at once without losing the details. If something is missing, we want you to notice it. If someone hasn't responded, we want you to follow up. If something doesn't make sense, we want you to ask.

Most importantly, we're looking for someone who can learn how their sales rep works, anticipate what they'll need, and increasingly handle the administrative side of the process without requiring constant direction.

Strong phone and written communication skills are important. Previous experience in administrative support, customer service, sales support, account coordination, or a similar position is preferred. Industry experience is not required. We'll teach you our business.

The basics

Location: San Antonio, TX - this is a fully in-person position

Schedule: Full-time

Pay: $20-$23/hour, depending on experience

If you're the kind of person who keeps track of the details, follows things through to completion, communicates confidently, and likes being the person who keeps everything organized behind the scenes, we'd like to meet you.