Sales Support Coordinator

Gateway Group Personnel; Germantown (TN); On-site; USD 38,000 - 52,000; Full time

Job summary

Gateway Group Personnel in Germantown, TN seeks a versatile professional blending customer service, sales admin, and social media marketing. This role emphasizes attitude, aptitude, and work ethic. You will greet customers, answer phones, schedule appointments, assist with quotes, and support field reps.

Social media ownership for TikTok at the Memphis location is included. Ideal candidates are organized, reliable, professional communicators, quick learners, and eager to grow into sales,

Qualifications

• Organized, dependable and detail oriented; able to multitask in a fast-paced environment.
• Strong computer skills and ability to learn new systems quickly.
• Personable, professional and an effective communicator.
• Creative and comfortable with social media; interested in marketing.
• Self-starter who takes initiative and helps others.

Responsibilities

• Showroom/Customer Service: Greet customers, answer phones, schedule appointments, and assist with product inquiries.
• Sales Support: Assist field sales reps with basic quotes, product specifications, delivery updates, service requests, and customer follow-up.
• Social Media (20%): Take ownership of the Memphis location's TikTok presence, creating authentic, engaging content and supporting local marketing initiatives.
• Administrative: Learn internal systems, coordinate communication, and help keep daily operations running smoothly.

Skills

Organization

Multitasking

Communication

Computer skills

Quick learner

Social media

Marketing interest

Proactive

Customer service

Administrative support

Education

Bachelor's degree not required

Tools

CRM software

MS Office

Social media tools

Job description

This is a versatile position combining customer service, sales administration, and social media marketing. Client is more focused on attitude, aptitude, and work ethic.

Key Responsibilities

• Showroom/Customer Service: Greet customers, answer phones, schedule appointments, and assist with product inquiries.
• Sales Support: Assist field sales reps with basic quotes, product specifications, delivery updates, service requests, and customer follow-up.
• Social Media (20%): Take ownership of the Memphis location's TikTok presence, creating authentic, engaging content and supporting local marketing initiatives.
• Administrative: Learn internal systems, coordinate communication, and help keep daily operations running smoothly.

Ideal Candidate

• Highly organized, dependable, detail-oriented, and able to multitask in a fast-paced environment.
• Strong computer skills and ability to learn new systems quickly.
• Personable, professional, and an effective communicator.
• Creative, comfortable with social media, and interested in marketing.
• Self-starter who takes initiative and enjoys helping others.
• College degree not required. Recent graduates or candidates with backgrounds in administration, customer service, retail, hospitality, or sales support could be excellent fits.

Selling Points

• Opportunity to join an established, successful company.
• Monday-Friday schedule with no weekends.
• Exposure to multiple business functions and potential advancement into sales, operations, or marketing.
• Annual merit increases and potential incentives for generating sales opportunities.