SALES ASSOCIATE - FRONTEND (PART-TIME)

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Memphis (TN); On-site; USD 17,000 - 25,000; Part time

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Memphis, TN is seeking a part-time Sales Associate to represent the brand and provide exceptional customer experiences. You will assist customers, articulate product benefits, and contribute to a welcoming store atmosphere.

The role emphasizes customer service, product knowledge, and the ability to upsell while maintaining store standards and inventory accuracy. Flexible hours include weekends and holidays in a dynamic retail setting.

Qualifications

• No experience required; high school diploma or equivalent preferred.
• Retail experience is a plus but not required.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Provide outstanding customer service and assist customers with needs.
• Direct customers to merchandise and inform them about promotions and events.
• Operate POS system, handle transactions and reconcile cash as needed.
• Maintain store appearance and inventory accuracy.
• Upsell and cross-sell products based on customer needs.
• Work in a fast-paced environment and collaborate with team members.

Skills

Customer service

Sales

Communication

Organization

Math skills

Multi-tasking

Teamwork

Education

High school diploma or equivalent

Job description

Job Summary

As a sales associate, you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Job Summary

As a sales associate, you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities

• CUSTOMER SERVICE
• Proactively engage and make a connection with customers.
• Asking questions and listening to customer's needs.
• Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card
• Provide premier customer service.
• Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes.
• ORGANIZATION
• Maintaining store appearance.
• SALES
• Cross-selling products and knowing layout of the store.
• Make suggestions to customer on latest trends and current promotions based on customer's individual needs.
• Upselling products.
• Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge/specs.
• Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer.
• Completing various forms of paperwork, reports, and reconciliation
• INVENTORY
• Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories)
• DEPENDABILITY
• Adherence to assigned work schedule. Accurate and complete follow through on work assignments
• Other Duties as assigned
• QUALIFICATIONS
• PRODUCT KNOWLEDGE
• Basic knowledge of products/merchandise
• EXPERIENCE
• Retail experience, preferred but not required
• COMMUNICATION SKILLS
• Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette.
• MATHETMATICAL SKILLS
• Basic math functions such as addition, subtraction, multiplication, and division.
• REASONING ABILITY
• Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.
• PHYSICAL DEMANDS/WORK ENVIRONMENT

This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.

• OTHER SKILLS
• Enthusiastic, friendly, and energetic with a desire to provide outstanding service.
• WORK HOURS
• Available to work a variety of hours, which may include early mornings, evenings, weekends and holidays

No Experience Required. High School Graduate Or Equivalent Preferred.

Primary Location

United States-Tennessee-Memphis

Organization

Memphis

Schedule

Part-time (20 - 34.5 hours)

Unposting Date

Oct 15, 2026, 10:59:00 PM