Sales Support & Configuration Specialist

Teradyne Inc.; San Jose (CA); On-site; USD 118,000 - 190,000; Full time

Job summary

Teradyne Inc. in San Jose seeks a Sales Support Administrator to provide full-time, on-site sales administrative support for the Semiconductor Test business. You will manage configuration builds, bookings, shipment tracking, and reporting to ensure accurate order lifecycles.

The role requires 3+ years of experience, a Bachelor’s in a related field, and proficiency with CRM/ERP (Salesforce preferred) and Excel. Local candidates only; visa sponsorship not offered.

Qualifications

• Bachelor’s degree in Business, Operations, or a related field, or equivalent relevant experience.
• 3+ years of relevant experience.
• Ability to support order processing, configuration management, and sales execution activities.
• Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment.
• Experience working with CRM and ERP systems; Salesforce experience preferred.
• Proficiency in Microsoft Excel and reporting tools.
• Demonstrates effective use of AI tools such as Copilot and Claude to improve productivity, streamline workflows, and drive process innovation.
• Experience in semiconductor, capital equipment, or high-tech manufacturing environments is preferred.
• Proactive, self-motivated, and highly organized with a problem-solving mindset.
• Strong communication and collaboration skills with the ability to work effectively across cross-functional teams.

Responsibilities

• Lead configuration build-outs to support customer quotes and booked orders.
• Develop accurate and timely order bookings within CRM and ERP systems.
• Collaborate with Sales, Operations, Finance, and Product Marketing to ensure smooth opportunity-to-order execution.
• Build and maintain shipment tracking and order status visibility for internal stakeholders.
• Support ad-hoc and recurring reporting related to bookings, backlog, and shipments.
• Partner with Business Unit Managers and Sales Enablement leadership to validate data accuracy and resolve execution issues.
• Ensure data integrity and compliance across sales and order management systems.

Skills

Attention to detail

Communication skills

Collaboration

Self-motivated

Education

Bachelor’s degree in Business/Operations or related field

Tools

Salesforce

ERP systems

Microsoft Excel

Reporting tools

Job description

Teradyne Inc. in San Jose seeks a Sales Support Administrator to provide full-time, on-site sales administrative support for the Semiconductor Test business. You will manage configuration builds, bookings, shipment tracking, and reporting to ensure accurate order lifecycles.

The role requires 3+ years of experience, a Bachelor’s in a related field, and proficiency with CRM/ERP (Salesforce preferred) and Excel. Local candidates only; visa sponsorship not offered.