Elite Client Services Specialist - Training-Driven Support

Columbia Safety and Supply; Atlanta (GA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Job summary

Columbia Safety and Supply seeks a Client Services Specialist to be the first touchpoint for our global clientele. This role offers in-depth training and a path to high-impact client support within a collaborative team.

Location: Atlanta, GA. You will address inbound opportunities, manage online orders, and continuously improve customer service through feedback and training participation.

Qualifications

• Experience in customer service or client support preferred.
• Able to manage online orders and provide accurate service.
• Strong written and verbal communication skills.

Responsibilities

• Respond to inbound sales opportunities and client needs promptly.
• Handle online orders and ensure excellent customer experience with follow-up.
• Acquire product knowledge and participate in training sessions.

Skills

Customer service

Communication

Problem solving

Tech fluency

Education

High school diploma or equivalent

Tools

CRM software

Job description

Columbia Safety and Supply seeks a Client Services Specialist to be the first touchpoint for our global clientele. This role offers in-depth training and a path to high-impact client support within a collaborative team.

Location: Atlanta, GA. You will address inbound opportunities, manage online orders, and continuously improve customer service through feedback and training participation.