Customer Service Specialist: Fast-Paced Order & Support

Advantage Solutions; Dallas (TX); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

401(k) matching

Career development

Paid time off

Job summary

Advantage Solutions in Dallas, TX is seeking a Customer Service Specialist to process orders, support sales teams, and ensure accurate delivery for clients. You will interact with Business Development Managers and cross-functional staff to maintain high service levels.

The role emphasizes precise documentation, timely communication, and proactive problem solving in a fast-paced environment. Full-time with comprehensive benefits is offered.

Qualifications

• High School Diploma or GED required.
• 1-3 years of experience in Customer Service.
• Excellent written and verbal communication.
• Strong customer service orientation and organization.

Responsibilities

• Enters and processes accurate and timely orders using EDI and order requirements.
• Ensure accurate entry with knowledge of client items/policies for proper delivery.
• Support administrative activities and liaise with Business Development staff.
• Assist in meeting company objectives with sales volume and growth opportunities.
• Maintain communication flow with clients and customers; assist in problem solving.

Skills

Customer service

Communication skills

Multitasking

MS Office

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

Access

Outlook

Web browsers

Job description

Advantage Solutions in Dallas, TX is seeking a Customer Service Specialist to process orders, support sales teams, and ensure accurate delivery for clients. You will interact with Business Development Managers and cross-functional staff to maintain high service levels.

The role emphasizes precise documentation, timely communication, and proactive problem solving in a fast-paced environment. Full-time with comprehensive benefits is offered.