Sales Support & Client Services Assistant

Tom James Company; Phoenix (AZ); On-site; USD 22,000 - 32,000; Full time

Job summary

The Tom James Company is seeking an Assistant to support our sales team, store leaders, and leadership in achieving our mission in the fashion industry. This full-time Phoenix, AZ role offers 40 hours per week at $19.75 per hour.

The assistant will prepare for client visits, prep clothing for delivery, and manage client information and orders while maintaining a strong, professional image. Ideal candidates are organized, proactive, with excellent communication skills and social media savvy,

Qualifications

• Two years office-related experience preferred.
• Proficient with Microsoft Office; Google Docs/Sheets/Forms.
• Social media savvy, especially LinkedIn and Instagram.
• Valid Driver's License.
• Able to bend and lift up to 30 lbs.

Responsibilities

• Prepare for daily client visits.
• Prepping clothing to be delivered.
• Locate necessary client information (A/R balances, sales sheet).
• Update sales materials regarding fabrics/options.
• Coordinate and maintain all client orders/files.
• Communicate with clients: set up appointments, provide order status, schedule deliveries, send reminders.
• Support the sales efforts by communicating with the sales professional and store team; manage calendar.
• Organize inventory and pursue process efficiencies.
• Pursue new clients via internet and social media; digital marketing on LinkedIn/Instagram/Facebook/Threads/Twitter; enter referrals; create call lists.

Skills

Communication skills

Social media savvy

Microsoft Office

Google Docs

Google Sheets

Google Forms

Time management

Customer service

Multitasking

Tools

LinkedIn

Instagram

Job description

The Tom James Company is seeking an Assistant to support our sales team, store leaders, and leadership in achieving our mission in the fashion industry. This full-time Phoenix, AZ role offers 40 hours per week at $19.75 per hour.

The assistant will prepare for client visits, prep clothing for delivery, and manage client information and orders while maintaining a strong, professional image. Ideal candidates are organized, proactive, with excellent communication skills and social media savvy,