Sales Support Catalyst

Alfred Williams & Co; Raleigh (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Alfred Williams & Co in Raleigh, NC seeks a Sales Support Catalyst to work with account managers, designers and marketing to support customers and grow the showroom.

You will learn commercial furniture concepts, design processes and sales methods, while providing daily sales and customer support, assisting with data entry and showroom readiness for client visits.

Qualifications

• Bachelor's degree preferred; excellent written, verbal and presentation skills.
• Strong communication, organization and problem-solving abilities required.
• Experience with Microsoft Excel and Word is expected.
• Self-starter with curiosity and business intuition to support showroom growth.

Responsibilities

• Provide daily sales and customer support to Account Managers and Leadership.
• Learn and support the team using CAP, QuickBase and Scout.
• Schedule and attend prospective meetings, follow up on action items.
• Manage small, non-commissionable projects and handle data entry.
• Coordinate showroom showroom readiness and client visits with Marketing.

Skills

Strong communication

Highly organized

Self-motivated

Time management

Problem solving

MS Excel

MS Word

Self-starter

Curiosity

Business intuition

Education

Bachelor's Degree preferred

Tools

CAP

QuickBase

Scout

Job description

Job Details

Job Location: Raleigh Showroom - Raleigh, NC 27601

Position Type: Full Time

Job Shift: Day

Job Category: Sales

Alfred William & Company is looking for aSales Support Catalyst to work directly with our highly skilled Account Managers, Business Developers, Marketing, Designers, Project Managers and Customer Care professionals to help ensure the sustainable growth of our team and support our customers. The individual will learn competencies in commercial furniture concepts and trends; design processes, sales methods and expectational customer service.

Responsibilities for Sales Support

• Provide daily sales and customer support to the Account Managers and Leadership team.
• Software Support – Learn and support the team while utilizing company software including (CAP, QuickBase and Scout)
• Scheduling and attending (when appropriate) prospective meetings and follow‑up action items.
• Manage small, non‑commissionable projects.
• Administrative and data entry
• Identifying sales leads through cold calls as well as a proactive direct sales approach. Develop successful relationships with clients.
• Marketing Showroom Tour Support – In coordination with our marketing team, ensure the showroom is prepared for client and prospective visits.
• Customer Support – Provide support for accuracy during final order reviews.
• Engage with the MillerKnoll resources and partner with open‑line manufacturing representatives.
• Work effectively in a project team environment.

Qualifications

• Strong communication skills
• Must be highly organized and detail oriented.
• Self-motivated
• Strong time management skills
• Resourceful problem solver
• Knowledge of Microsoft Excel and Word
• Preferred Commercial Design or Furniture experience.
• Self-starter
• Natural Curiosity
• Business Intuition

Education

• Bachelor’s Degree preferred.
• Must possess excellent written, verbal, and public speaking/presentation skills.