Sales Support Catalyst

Alfred Williams & Co; Greenville (SC); On-site; USD 42,000 - 56,000; Full time

Job summary

Alfred Williams & Company in Greenville, SC is seeking a Sales Support Catalyst to collaborate with Account Managers, Business Developers, Marketing, Designers, Project Managers and Customer Care in driving growth and superior service. The role focuses on learning furniture concepts, design processes and sales methods while delivering exceptional customer care.

The candidate should be organized, self-motivated and capable of multitasking in a fast-paced showroom environment.

Qualifications

• Bachelor’s degree preferred; strong written, verbal and public speaking skills.
• Excellent communication and presentation abilities.
• Highly organized, detail-oriented and proactive.

Responsibilities

• Provide daily sales and customer support to the Account Managers and Leadership.
• Learn and support company software including CAP, QuickBase and Scout.
• Scheduling and attending prospective meetings and follow-up items.
• Manage small, non-commissionable projects.
• Administrative and data entry.
• Identifying sales leads through cold calls and direct sales relationships.
• Marketing showroom tour support and showroom readiness for client visits.
• Support accuracy during final order reviews.
• Engage with MillerKnoll resources and open-line manufacturing reps.
• Work effectively in a project team environment.

Skills

Strong communication

Organized and detail oriented

Self-motivated

Time management

Resourceful problem solver

Self-starter

Natural curiosity

Business intuition

Microsoft Excel

Microsoft Word

Education

Bachelor’s Degree preferred

Job description

Job DetailsJob Location: Greenville Showroom - Greenville, SC 29607Position Type: Full TimeJob Shift: DayJob Category: Sales

Alfred William & Company is looking for a Sales Support Catalyst to work directly with our highly skilled Account Managers, Business Developers, Marketing, Designers, Project Managers and Customer Care professionals to help ensure the sustainable growth of our team and support our customers. The individual will learn competencies in commercial furniture concepts and trends; design processes, sales methods and expectational customer service.

Responsibilities for Sales Support

• Provide daily sales and customer support to the Account Managers and Leadership team.
• Software Support – Learn and support the team while utilising company software including (CAP, QuickBase and Scout)
• Scheduling and attending (when appropriate) prospective meetings and follow-up action items.
• Manage small, non-commissionable projects.
• Administrative and data entry
• Identifying sales leads through cold calls as well as a proactive direct sales approach. Develop successful relationships with clients.
• Marketing Showroom Tour Support – In coordination with our marketing team, ensure the showroom is prepared for client and prospective visits.
• Customer Support – Provide support for accuracy during final order reviews.
• Engage with the MillerKnoll resources and partner with open-line manufacturing representatives.
• Work effectively in a project team environment.

QualificationsSkills

• Strong communication skills
• Must be highly organized and detail oriented.
• Self-motivated
• Strong time management skills
• Resourceful problem solver
• Knowledge of Microsoft Excel and Word
• Preferred Commercial Design or Furniture experience.
• Self-starter
• Natural Curiosity
• Business Intuition

Education

• Bachelor’s Degree preferred.
• Must possess excellent written, verbal, and public speaking/presentation skills.