Sales Enablement & Client Support Specialist

Alfred-Williams-; Raleigh (NC); On-site; USD 45,000 - 70,000; Full time

Job summary

Alfred William & Company in Raleigh seeks a Sales Support Catalyst to assist Account Managers and Leadership with customer service and project coordination. The role focuses on learning commercial furniture concepts, design processes, and sales methods to ensure exceptional service.

Responsibilities include daily sales support, data entry, lead development, showroom preparation for client visits, and collaboration with Marketing, Designers, and Manufacturing teams.

Qualifications

• Bachelor’s degree preferred.
• Excellent written, verbal, and presentation skills.
• Strong communication and customer-service orientation.

Responsibilities

• Provide daily sales and customer support to Account Managers and Leadership.
• Learn and support team using CAP, QuickBase, Scout.
• Schedule and attend meetings with follow-up items.
• Manage small, non-commissionable projects.
• Administrative and data entry tasks.
• Identify sales leads via cold calls and proactive direct sales.

Skills

Communication

Organization

Time management

Self-motivation

Problem solving

Public speaking

Education

Bachelor’s degree preferred

Tools

Excel

Word

Job description

Alfred William & Company in Raleigh seeks a Sales Support Catalyst to assist Account Managers and Leadership with customer service and project coordination. The role focuses on learning commercial furniture concepts, design processes, and sales methods to ensure exceptional service.

Responsibilities include daily sales support, data entry, lead development, showroom preparation for client visits, and collaboration with Marketing, Designers, and Manufacturing teams.