Sales Support Associate

ACI Inc; Town of Hempstead (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

ACI Inc is seeking a Sales Support Associate to join our expanding Customer Service and Sales Team in Long Island. This role entails qualifying and managing sales processes, with ongoing training and leadership development provided. Ideal candidates are goal-oriented and possess strong communication skills.

Qualifications

• 2-3 years of experience in a customer-facing role required.
• Driven and goal-oriented, able to work alone or in a team.
• Excellent communication skills.

Responsibilities

• Qualify, educate, and complete sales process with customers.
• Manage sales cycle from account introduction to closure.
• Respond to complaints, resolve issues and answer product inquiries.

Skills

Communication

Negotiation

Self-Confidence

Goal-Oriented

Professionalism

Education

BA/BS in Management, Communications, Sales, or Entrepreneurship

Job description

Ace Concepts is looking for our next Sales Support Associate to join our rapidly expanding Customer Service and Sales Team in the Long Island area! We are seeking a goal-oriented, determined, self-starting individual who can add to our team and the company's overall growth. Our Sales Support Associate will be trained in various departments and learn to complete essential sales and administrative training. They will also receive leadership development, including the customer service and sales cycle.

As a part of our Sales Support Associate team, we strive to give our customers and clients a top-notch customer service experience and a seamless sales process, offering some of the industry's best and most well-known products. Focusing internally, we are looking for the right people who can grow organically with us from a Sales Support Associate position. Training and development are provided weekly, and our next team member has to possess a student mentality with the ambition to succeed. Are you driven to reach new heights in your career while working in a fast-paced and collaborative environment? Then this position is just for you!

Responsibilities And Daily Tasks Of Our Sales Support Associate:

• Qualify, educate, and complete the sales process directly with customers, based on their individualized needs
• Manage the entirety of the sales cycle from the introduction of a customer account to closing the sale
• Respond to any complaints, resolve issues, and effectively answer any questions regarding products/services during closing or rehash of the sale
• Utilize negotiation skills when recommending new sales opportunities
• Present any additional discounts, promotions, and cross-selling opportunities throughout the sale
• Facilitate the growth of our customer accounts with other Sales Support Associates by hitting all KPIs on a daily and weekly basis

Desired Skill Sets And Attributes Of Our Sales Support Associate:

• BA/BS in Management, Communications, Sales, or Entrepreneurship is preferred
• 2-3 years of experience in a customer-facing role: retail sales, restaurant industry, customer service, or other adjacent experience similar to an Sales Support Associate. is required
• Self-Confident and professional, and upbeat demeanor
• Driven and goal-oriented, both alone and with a team
• Excellent communication skills
• Discipline and professionalism in adhering to company procedures for sales, customer service, and compliance regulations

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