Inside Sales Support Associate (Remote)

Keystone Technologies; Fredericksburg (VA); Remote; USD 40,000 - 55,000; Full time

Job summary

A leading company in the lighting industry is seeking an Inside Sales Support Associate. This remote position requires travel for onboarding. The role involves supporting the sales team, managing customer interactions, and analyzing sales data. Ideal candidates will have experience in the lighting industry and strong customer service skills.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan with Company Match

Paid Time Off

Qualifications

• 1-2 years of inside sales experience required.
• Lighting industry experience and product knowledge required.

Responsibilities

• Analyze customer sales data to identify trends.
• Initiate sales opportunities via outbound cold calling.
• Manage price requests and maintain customer records.

Skills

Customer Service

Analytical Skills

Problem Solving

Communication

Organizational Skills

Education

Bachelor's in Business Administration

Job description

Join to apply for the Inside Sales Support Associate (Remote) role at Keystone Technologies

1 week ago Be among the first 25 applicants

Join to apply for the Inside Sales Support Associate (Remote) role at Keystone Technologies

• This is a permanent remote position. Please note this position requires travel to the Headquarters location (Lansdale, PA) for onboarding and training during the first week. Please do not apply unless you are able to travel to Headquarters during the first week of employment.

Must have lighting/electrical industry experience to be considered.*

The Opportunity

The Inside Sales Support Associate works closely with the Distributor Sales Team to drive sales and maintain relationships with the internal team, external sales representatives, and customers. This role promotes Keystone’s Light Made Easy promise and safeguards the customer experience.

Who We Are

Founded in 1945, Keystone Technologies is a third-generation, family-owned business headquartered in the Greater Philadelphia area. A leader in the commercial and industrial lighting industry, Keystone serves customers across the U.S. with the mission of "Light Made Easy." We foster an engaged, collaborative environment where individuals are supported to reach their full potential.

Keystone's Core Values

• Wow Customers
• Grow Passionately
• Do Right
• Value People
• Challenge Convention

What We Offer

Our benefits include medical, dental, vision, voluntary life insurance, employer-paid group life insurance, short-term disability, a 401k plan with company match, paid time off, and philanthropic opportunities.

Your Impact

• Analyze customer sales data to identify trends and opportunities with management
• Initiate sales opportunities via outbound cold calling and inbound calls
• Manage price requests and maintain customer records within CRM software
• Serve as liaison between Sales Agencies, Distributors & Territory Managers
• Respond to questions about orders via email or phone in a timely manner
• Follow up on sample requests and quotes promptly
• Check order and stock availability and communicate status to customers and stakeholders

What You Bring

• Bachelor's in Business Administration or related field preferred
• Lighting industry experience and product knowledge required
• 1-2 years of inside sales experience
• Excellent customer service skills with rapid response and clear communication
• Strong analytical and problem-solving skills
• Exceptional organizational skills and attention to detail
• Ability to work in a time-sensitive environment
• Comfortable with phone interactions and verbal communication skills

Please note that unsolicited resumes from recruiters or employment agencies are not accepted.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Appliances, Electrical, and Electronics Manufacturing