Sales Support Associate

Onshore; New York (NY); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive base salary $90k–$110k

Health insurance

Unlimited PTO

Paid parental leave

Office in NYC

Growth opportunities

Job summary

Onshore, based in New York City, seeks a Sales Support specialist to maintain Salesforce data, support the Sales team, and nurture client relationships. The role requires 1-4 years in sales support or related fields and a bachelor’s degree. In-office attendance is Monday–Friday in NYC.

Ideal candidates are highly organized, detail-oriented, and able to work in a fast-paced, entrepreneurial environment. Proficiency with Salesforce, MS Office, Outlook, and DocuSign is a bonus.

Qualifications

• 1-4 years of experience in sales support, sales administration, sales operations, business operations, or a similar role.
• 1+ years of client-facing experience with ability to engage with clients and prospects to deliver exceptional service.
• Bachelor’s degree required (Business, Finance, Economics, or related field preferred).
• Excellent organization skills with multitasking and keen attention to detail.

Responsibilities

• Keep Salesforce records, client databases, and sales reports up-to-date with data accuracy for decision-making.
• Provide daily support to the Sales team; manage meeting schedules, calendars, and create sales materials.
• Nurture leads by following up with potential clients via phone, email, and CRM tools to maintain momentum.
• Assist in preparing proposals, client presentations, and sales collateral to showcase Onshore’s value.
• Monitor sales metrics and generate performance reports; assist forecasting for leadership.
• Collaborate across the organization to improve processes, tools, and workflows.

Skills

Sales support experience

Client facing

Organization

Communication

Self-motivated

Adaptability

Education

Bachelor’s degree

Tools

Salesforce

Microsoft Office

Outlook

DocuSign

Job description

About Onshore

Onshore is the modern standard for U.S. companies claiming the R&D tax credit. We find, document, and defend the tax credits and deductions that farms, manufacturers, architects, and engineers have earned. Claiming the R&D tax credit has historically been an ordeal full of consultants, spreadsheets, and hidden fees. Now, our software and AI-powered solutions read every line of a client's records against the tax code, produce verified computations, and are reviewed by a credentialed tax professional before filing.

This position isbased in New York City, andin-office attendance is required Monday-Friday.

Who we are looking for:

• 1-4 years of experiencein sales support, sales administration,sales operations, businessoperations,or a similar role.
• 1+ years of being client facing in some capacity, with the ability to engage with clients and prospects to deliver exceptional service with a friendly and approachable demeanor.
• Bachelor’s degree is required (Business, Finance, Economics, or a related field are preferred).
• Exceptional organizations skills with the ability to multitask effortlessly while maintaining keen attention to detail.
• Outstanding written and verbal communication skills, paired with a polished and professional presence that leaves a lasting impression.
• A self-motivated innovator who thrives in a fast-paced, entrepreneurial environment with an eagerness to make an impactful contribution to the Sales organization.
• Proficiency with but not required: Salesforce, Microsoft Office, Outlook and Docusign.

Whatyou’llbe doing:

• Keep Salesforce records, client databases, and sales reports meticulously up-to-date ensuring data accuracy and clear visibility for informed decision-making.
• Provide essential daily support to the Sales team, expertly managing meeting schedules, calendars, and preparing compelling sales materials that drive results.
• Nurture leads by proactively following up with potential clients through phone, email and CRM tools by maintaining momentum and building strong relationships.
• Assist in preparing proposals, client presentations, and sales collaterals that showcase Onshore’s value.
• Monitor sales metrics, generate insightful performance reports, and support forecasting to keep leadership informed.
• Collaborate cross-functionally across the organization, and constantly seek innovative ways to improve processes, tools and workflows to drive efficiency to empower the Sales team to succeed.

Life at Onshore:

• Rewarding Compensation Packages: We aim to ensure every employee feels valued and appreciated.The annual base salary for this position ranges from $90,000 - $110,000.
• Healthcare Benefits: We provide comprehensive medical, dental, and vision plans along with FSA and HSA options.
• Unlimited Time Off: We believe in supporting work-life balance and overall well-being, which is why we offer unlimited PTO. This allows you to take the necessary time to rest, recharge, and attend to personal matters whenever needed.
• Paid Parental Leave: We provide dedicated paid leave to support new parents, emphasizing our commitment to supporting families and helping employees prioritize their time with loved ones during this significant life event.
• Office Environment and Perks: Experience our collaborative and thriving workspace in New York City, complemented by a fully stocked kitchen, regular company gatherings, and a vibrant culture that fosters strong morale and connections among team members.
• Personal and Professional Growth: Leverage the diverse team environment to support your development through workshops, mentorship and team-building activities.

We welcome applicants from all backgrounds and are proud to be anEqual Opportunity Employer. Every qualified candidate will be considered for hire without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status. Onshore is deeply committed to diversity, equity and inclusion within our organization.