Sales Support Associate

Mrc Global; Montgomery (AL); On-site; USD 40,000 - 54,000; Full time

Job summary

MRC Global is seeking an administrative professional to support sales operations through data entry, order processing, filing, and communications with customers and vendors. The role emphasizes accuracy, confidentiality, and timely follow‑up on inquiries.

Applicants should have a high school diploma, two years in a business office, and proficiency with MS Office. Experience with the RAZOR purchasing system and related software is highly valued at MRC Global.

Qualifications

• High school diploma or GED required.
• Two years' experience in a business office.
• Experience with purchasing systems (RAZOR) and related software.
• Ability to maintain strict confidentiality and prioritize multiple tasks.
• Proficiency with MS Office (Word, Excel, PowerPoint, Access, Outlook).

Responsibilities

• Perform data entry for purchase orders, sales orders, expediting, and quotes.
• Answer calls from customers and internal contacts; take messages and follow up.
• Establish and maintain files; process incoming/outgoing mail.
• Assist with travel arrangements, expense reporting, and general office duties.
• Prepare reports or materials for competitive analysis.
• Build rapport with management, vendors, and customers; maintain professional communications.
• Support additional duties or projects as assigned.

Skills

Attention to detail

Communication

Teamwork

Time management

Education

High school diploma or GED

Tools

MS Office Suite

RAZOR

Job description

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.

Job Purpose

Performs administrative, clerical, and data entry duties to support sales operations.

Responsibilities

Individual must be able to perform the essential duties with or without reasonable accommodation.

• Contribute to the efficient and effective operation of their team or department in order to meet MRC Global objectives
• Establish and maintain relevant files and process incoming and outgoing mail
• Answer incoming calls from customers and internal contacts, take messages and follow‑up as appropriate
• Perform efficient and accurate data entry using MRC Global specific software: may include purchase orders, sales orders, expediting, sales quotes, buyouts and/or direct shipments with vendor verification
• Confirm accuracy of purchases with vendors to include shipping, billing and customer support
• Assist with on‑going competitive analysis to include the preparation of reports or other materials
• Assist with general office duties and related tasks, i.e., travel arrangements, expense reporting, copying, filing, office supply orders
• Establish excellent rapport with management, corporate employees, branch employees, vendors, and customers using written correspondence, proper phone etiquette, and other effective interpersonal skills
• Perform other duties or projects as assigned
• Take reasonable care for the safety and health of yourself and others; report workplace hazards, injuries, or illness immediately

Qualifications

Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered.

• High school diploma or GED (General Education Degree)
• Two years’ experience working in a business office
• Experience or the ability to learn purchasing systems, RAZOR and other MRC Global specific software
• Ability to maintain strict confidentiality (specifically regarding department, contracts and original cost of material), to prioritize multiple tasks, and to work independently and as part of a team
• Demonstrated proficiency with and accuracy in using MS Office, including Word, Excel, PowerPoint, Access, and Outlook
• Ability to work scheduled and unscheduled overtime

Additional Qualifications

• Must have the ability to provide documentation verifying legal work status
• Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries
• Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines

Working Conditions

For position‑specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions.

Equal Employment Opportunity

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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